Called Orchard today to see if they would reduce some of the $59 AF that is to be charged next month. Called the backdoor number and got a very nice man to help me.
He would not budge on the AF, but he was able to give me an $100 CLI making my limit $700.
After 3 years, that's all I get from them?! Bummer.
At least I did not walk away completely empty handed.