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I have had a Chase card for years. At some point it became a Slate. When I logged in today, the site says that my card has been changed to Chase Freedom and I will be getting my new cards soon.
I didn't request this. Has this been happening to others? I have a BT on the Slate, so I'm hoping it goes to the Freedom without incident.
@Jazzzy wrote:I have had a Chase card for years. At some point it became a Slate. When I logged in today, the site says that my card has been changed to Chase Freedom and I will be getting my new cards soon.
I didn't request this. Has this been happening to others? I have a BT on the Slate, so I'm hoping it goes to the Freedom without incident.
Ugh, Jazzzy: call them.
This sort of thing can happen when a bank changes their products, and unfortunately not all Slates or Freedoms are the same: ones that were acquired from the WAMU acquisition are different than mine for example. Doubt it was all Slates unless it's a problem with various fingers not talking to other fingers on the same hand at Chase.
Otherwise might be an unfortunate screw up: either way I'd want to know what was happening directly from the source.
I agree... Give them a call and get an explanation. It's certainly not unreasonable for you to wonder why the change occurred. Let us know what Chase has to say!