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Established Member
Posts: 34
Registered: ‎12-12-2013
0

PRG Mailed Address

Hello myFICO,

 

I was just approved for the PRG card and called to change the address that it would be mailed to. Unfortunately, I was told that this could not be done, and I would only be able to change the address after I received the card. I was under the impression that it was possible to change the mailing address? I applied with a 50K points offer code so my application did not ask for my address.

 

I am a college student living away from home at the moment, so it would be really helpful if I could change the mailing destination. Anyone have similar issues before?

 

Thanks in advance.

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Regular Contributor
Posts: 150
Registered: ‎09-09-2012
0

Re: PRG Mailed Address

Try tweeting them at @askamex

they might be able to do it. theyll probably ask you a bunch of security questions 

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Established Contributor
Posts: 871
Registered: ‎12-11-2010
0

Re: PRG Mailed Address

They will not. I have tried it many many times.

You need to wait for the first card to get delivered.. once it's there (or its over 5-7 days, which is the usual time frame for First Class Mail), you can request a replacement card which they would overnight you via Fedex or UPS.


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Established Member
Posts: 34
Registered: ‎12-12-2013
0

Re: PRG Mailed Address

Do you have to report the original card as missing to request a replacement?
Established Contributor
Posts: 871
Registered: ‎12-11-2010
0

Re: PRG Mailed Address

No you don't, just tell them you received the card at your other address but would like a new one your current address.


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Established Member
Posts: 34
Registered: ‎12-12-2013
0

Re: PRG Mailed Address

Sorry for more questions, but:

1) Which number do you call for replacements?
2) Need the original be activated to request a replacement?
Established Contributor
Posts: 871
Registered: ‎12-11-2010
0

Re: PRG Mailed Address


Incredulous wrote:
Sorry for more questions, but:

1) Which number do you call for replacements?
2) Need the original be activated to request a replacement?

 No worries:

1. You can call any AMEX customer service number, they can look up your info from your social.

2. You don't need to activate the first card.

 

 


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Valued Contributor
Posts: 1,627
Registered: ‎03-24-2013
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Re: PRG Mailed Address

If you are at college, and it is getting sent to a house that somebody will be at (parents?) Than you can have them mail it up to you.....
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