Apparently someone across the country got access to my debit card somehow and charged up to 300 dollars. That amount is now being applied to my paypal smart connection.
You have to fax in, or mail in your dispute of anything having to do with the paypal debit card. My first fax was apparently not legible so I sent another fax. At the bottom I asked for them to call me to confirm they received the fax.
I have received no call so far. Does paypals service really stink this bad? When I tried to call I was told that they couldn't even put me in contact with that department in order to confirm if they had gotten the fax or not.
I got the runaround from a couple different departments shifting me here to there.
This is not very smart on their end. Up to this point, the paypal debit card was my main card due to my ppbc and the 1% cash back. I'm definitely going to shift my business to another card and sock drawer this card. On top of that, after reporting the debit card as lost or stolen, I HAD TO REAPPLY for the debit card with no confirmation that I would get approved, even though I have had the debit card for 8 years.
I have had my paypal account for almost 10 years. I feel like I'm not being treated well. On top of that, I don't want to have the chance of this happening again and going through the same process which has been a big headache. Especially since my fax machine has not been working since I hooked up the onyx phone system or whatever they are.
Thanks paypal!
