01-06-2013 05:21 AM - edited 01-06-2013 05:48 AM
Has anyone had any success in getting Citi to change their card from Visa to MC or MC to Visa? I don't have a MasterCard and so I wanted to change my ThankYou card to a MC. I also wanted to "upgrade" (I don't see any difference) to preferred. The customer service person put me on hold and asked his supervisor and he told me that I would need to re-apply to get the preferred card (again, I don't see the difference...I just asked to switch out of curiosity) and I was also told that I would be unable to change my current ThankYou card from Visa to MC. I've read in other posts that other banks, like Chase, will change payment processors upon request.
Edit: I just did some searching and I now see that the preferred is apparently for people approved with a 5k or above limit?
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