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Frequent Contributor
Posts: 351
Registered: ‎11-11-2012
0

Re: Possible to get old card removed from credit history?

Here's the Ph # for Amex's  Credit Bureau --- 1-800-874-2717


Current Score: myFico EQ - 794 ( 11/ 29/2012 ) amexFico EX - 787 (10/15/2012) myFico TU - 780 (11/29/2012) Credit Sesame - 809 (02/04/2013) Goal Score * 800 Club *
****** Garden Club Member -- Last HP Jan 3rd 2013 *******
*** Amex - BCP 10 K * PenFed - CR 5 K * Amex - GDSM 5 K *
Discover - IT 5 K ***** NO MORE APPS FOR ME IN 2013 *****
Valued Contributor
Posts: 2,857
Registered: ‎06-08-2012
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Re: Possible to get old card removed from credit history?

thank you for closing your Zync. My Zync has become more rare. :smileyhappy: (don't close accounts in good standing and especially if no AF until first year is up)


Starting Score: EQ 551 TU 548 CK 607on 6/8/12, EX 542(AMEX pull 3/4/12)
Current Score: EQ 710 TU 727 EX 704 CK 719(FAKO-EX 697, EQ 697, TU 697)
Goal Score: 750

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Regular Contributor
Posts: 181
Registered: ‎08-09-2012
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Re: Possible to get old card removed from credit history?

Just got off the phone with the credit bureau department, where I was told that it is not possible to remove the card from my report.  It will stay on there for 7 years after the closing date.  It was not a usual Amex CS experience.  I was placed on hold for about five minutes to speak to someone, was not directed to a US call center, and the rep did not seem willing to look into possibilities to help me.  Granted, there may have been nothing that he could do, but my typical experience with Amex CS is that they will try all avenues to satisfy your request rather than instantly telling you no.  However, I realize this is an unusual request.




What's in my wallet:



Left to right:
NPSL ($10k approved)
$5k (EMV - Chip & PIN)
$7k (Visa Sig + EMV)
$7.5k (WEMC)

Transunion FICO: 709 (8/13/12) -> 740 (9/24/12)
Credit Karma: 772 (11/24/13)
Credit Sesame: 755 (11/5/13)
Member
Posts: 15
Registered: ‎08-13-2012
0

Re: Possible to get old card removed from credit history?


ramblin_wreck08 wrote:

Just got off the phone with the credit bureau department, where I was told that it is not possible to remove the card from my report.  It will stay on there for 7 years after the closing date.  It was not a usual Amex CS experience.  I was placed on hold for about five minutes to speak to someone, was not directed to a US call center, and the rep did not seem willing to look into possibilities to help me.  Granted, there may have been nothing that he could do, but my typical experience with Amex CS is that they will try all avenues to satisfy your request rather than instantly telling you no.  However, I realize this is an unusual request.


 

People ask for that all the time, it is not an unusual request, just a wrong one, as the account is legitimate.

 

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