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Pre-authorization delays?

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Mailak
Frequent Contributor

Pre-authorization delays?

I had a restaurant transaction using my Chase Sapphire Preferred on Friday, 7/5. Every single time, there's a pre-authorization and the pending charge shows on the website nearly instanteously, as it does with other cards. On Friday, nothing showed up at all (but I did pay, credit card got charged, got receipt, etc.) Has this happened to anybody with Chase? with anybody else?

 

In any case, the pending charge shows up on Saturday using 7/6 as the transaction date. And they apparently take away my First Friday triple points on restaurants because of that (statement just cut, didn't see those extra points).
 

I can understand transactions not posting right away but I don't get even the authorization showing up delayed with inaccurate date. Not happy at missing those triple points. Is this worth a call to them?

PenFed Platinum Cash Rewards (19.5k), Amex BCE (9k), Chase Sapphire Reserve (30k), Chase Freedom Unlimited (14.5k), Chase Marriott Premier (19k), Discover More (10k)
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hutchj
Frequent Contributor

Re: Pre-authorization delays?

It might rectify itself when it post. But if it doesn't if it's enough points maybe you should talk with a CSR about it.

AMEX BCE: 5k; Barclay Apple: 2.5k; BoA CB: 3k; BoA BBR 4.2k; BoA Travel: 8k; Chase Sapphire: 5k; Chase Freedom: 6k; Citi Diamond: 3k; Discover IT: 9k

June 2013 FICOs: TU: 763; EX: 754; EQ: 764 (was 747 9/2012). Last app 2/20/2014 Garden until 3/2015
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