Problems with TrueCredit.com

bakalao2k · ‎08-13-2009

Is anyone else having problems with pulling their TransUnion report with TrueCredit.com? Over the last two days, I'm unable to access my TU report. Customer service said system issues are preventing people from accessing their reports and to try back in 24 hours. They have been giving me the same scripted response over the last two days.

TU - 737 - 02/21/09, 769 - 02/06/10, 795 - 09/08/10
EQ - 758 - 02/21/09, 783 - 02/06/10, 805 - 09/08/10
EX (PLUS) - 781 03/23/09, 787 - 02/06/10, 783 - 08/09/10

Anonymous · ‎08-13-2009

i am unable to access as well

K-

alvinsl · ‎08-13-2009

I received the same response from CS when i called this morning. Check back in 24 - 48 hours.

Starting Score: TU=585 EQ=540
Current Score: TU=704 EQ=675
Goal Score: TU=750 EQ=740

Take the FICO Fitness Challenge

5-15-08 | EQ 627 | EX 630 | TU 649
8-01-08 | EQ 639 | EX 647 | TU 639
12-31-08 | EQ 612 | EX 667 | TU 656
10-17-09 |TU 658 | EQ 652 | EX 687

Anonymous · ‎08-13-2009

I had the issue to. It was time to update all 3 reports. So last night around 8 pm I went to the scores link. Selected update and was able to update my reports without issue. I can now get to the credit reports link and see my reports. I think it is actually an issue with truecredits database not the CB's like the message says.

Message Edited by Ryanfico on 08-13-2009 09:57 AM