Product Change for CIti

Anonymous · ‎09-23-2015

Hello Everyone,

I am a new member to the forums, but a long time lurker. I am just checking to see if anyone else was told that Citi is not product changing any account until November. I was just trying to change my Dividend card into a Double Cash and was told that they can't right now. Has anyone else heard of this?

Thank you!

Anonymous · ‎09-23-2015

I had contacted them earlier in the week regarding the same thing---I was actually told they were not making any chnages until Dec 2015.

Anonymous · ‎09-23-2015

Oh okay, good to know that I wasn't the only one who heard this. I guess I will just have to try again in November and hope for the best.

Thank you!

UFGuy2006 · ‎09-23-2015

@Anonymous wrote:
Hello Everyone,

I am a new member to the forums, but a long time lurker. I am just checking to see if anyone else was told that Citi is not product changing any account until November. I was just trying to change my Dividend card into a Double Cash and was told that they can't right now. Has anyone else heard of this?

Thank you!

Yep was told the same.

FICOEmpire · ‎09-23-2015

@Anonymous wrote:
Hello Everyone,

I am a new member to the forums, but a long time lurker. I am just checking to see if anyone else was told that Citi is not product changing any account until November. I was just trying to change my Dividend card into a Double Cash and was told that they can't right now. Has anyone else heard of this?

Thank you!

Same here. I have Dividend too. Called them last month and they said wait til November.

Anonymous · ‎09-23-2015

This is curious. I wonder if they are making some sort of change to something

icyhot · ‎09-23-2015

Hopefully they're gonna start allowing PCs from the Forward. Or they're gonna come out with a new card

Anonymous · ‎09-23-2015

Curious as to why...I was able to PC my Dividend last September to the DC.

taxi818 · ‎11-13-2015

@Anonymous wrote:
Curious as to why...I was able to PC my Dividend last September to the DC.

YEs last year you could. about 3 months ago they said they were not allowing changes for a certain period of time. so you would have been good a year ago. just not now.

Anonymous · ‎12-08-2015

Spouse got an approval today. Wanted to change it over to a double cash card but they said they don't do that. I'm not sure why I didn't app for that card!