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So I've had my qs1 card more than 5 months. 6th statement cuts in thursday to be exact. I call cap1 to inquire about my increase and the rep told me I would get it until my 7th statement cycle. I'm like **bleep**? The document stated I would get it on my 5th when I got the card. Yes, i did get a $500 increase at my 3rd month through cli but thats not part of my credit steps. Anyone else have this happen?
Just checked back on my inital Credit Steps email - it said "no later than September 2015", which would have been my 7th statement. So it's part of the wording, I suppose. I got mine at the 6th statement (literally the morning after the 6th statement cut), but (and I'm not sure if this had something to do with it) I actually made sure to post something on the card for the statement every month, because the wording said "make your first 5 monthly payments on time" and I wasn't sure I wanted to chance it. I would wait to see if you get the increase with the statement on thursday - CSR may just be selling the party line, just incase it doesn't go through on the 6th statement.