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I called BofA's csr about a PC from USAir Visa Signature to a BofA Visa Signature Worldpoints. I seldomly fly anymore and the card has a $90 AF. I'd rather get cash back then miles.
All that being said, that is what I told the CRS, they told me they couldn't do a PC and I would have to call the app department. This conversation took about 20 seconds so I would assume he didn't even pull up my account.
Anyone have experience PCing with BoA? Is this SOP?
Part 2: If I CLI online, will it be a soft pull or hard inq?
They are right and they are wrong. IMHO. You WILL need to talk to the app dept. but they CAN do a PC (and it doesn't require a new app). Now, whether they will or not......YMMV. They have for many people that report in here.
EDIT: As for part 2, I have read here and elsewhere that the cli requests are soft. Chime in peeps with experience.
@Anonymous wrote:If I CLI online, will it be a soft pull or hard inq?
Message Edited by RenoFico on 02-06-2009 09:18 PM