DigitalArk, I believe you lucked out. Unfortunately, conflicting info on eligibility does happen with NFCU reps especially on the branch level.
DH has some business at Great Lakes this week and I'll be tagging along. I'll stop in the one NFCU branch around while up there and ask about eligibility just to see what kind of response I get for data purposes... I'm mainly going so I can ask if they have any "I Love NFCU" t-shirts I can wear
How did it go?