Quicksilver - Mastercard vs Visa

[chalupaman]

My Journey card was a Visa and when it was upgraded to a QS it remained in that network.

[Anonymous]

what a crap

CAP: Welcome to Capital One. How may I assist you today?

you: i just received my quicksilver today and its a mastercard not a visa ? could i change it to visa ? or the world elite master card logo ?

CAP: I certainly understand your concern.

you: ok

CAP: Let me access your account and check if there is any offer to change.

you: okay

CAP: Thank you for your patience.

you: ok

CAP: after reviewing your account I see that I see that you don't have any offer to change your card to Visa.

you: okay

CAP: Is there anything else I can help you with today?

you: do you offer World Elite Mastercard silver logo ?

CAP: No.

you: okay

CAP: You're welcome.

CAP: I appreciate your understanding.

you: when will i be eligible for credit limit increase ?

CAP: Please keep in mind that some types of accounts are rarely eligible for increased credit lines upon request, including Secured Card accounts, accounts enrolled in the Credit Steps program, accounts that are less than six months old, and accounts that have received a credit line increase or decrease in the last six months.

you: 3 years

CAP: Let me guide you online steps to submit the request for credit limit increase.

you: okay

CAP: If you have multiple accounts with us, you’ll be able to click and select the account you’d like to make this request for.

you: i go do that and follow the instructions ?

CAP: Yes

you: okay thank you

CAP: You're welcome.

CAP: Have I addressed all your concerns or is there something else I can help you with today?

you: yes thank you

you: have a nice day