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Got the same letter last week. Ignored it. Yesterday got a new REI Mastercard with my name on it. Not happy about it. I called them, and they said Visa is being replaced by Mastercard. I told them that it was a poor business decision to send out a new credit card to an existing member with out a request. they have lost a customer for life.
@Anonymous wrote:Got the same letter last week. Ignored it. Yesterday got a new REI Mastercard with my name on it. Not happy about it. I called them, and they said Visa is being replaced by Mastercard. I told them that it was a poor business decision to send out a new credit card to an existing member with out a request. they have lost a customer for life.
If that is all it took then I doubt they care about losing such a valued customer. It's like throwing a hissy fit because mom bought store brand milk instead of Hood.
has anyone besides the one poster in this thread gotten theirs? The letter months ago said I'd get a replacement in May, but nothing yet. The old one's about to expire, too.