Received hand written welcome letter

Red1Blue · ‎12-14-2011

I applied for the Andrews FCU membership. After approving my membership they sent me a personalized hand written welcome letter. I guess human touch still exists in this computerized world.

dalebb · ‎12-14-2011

no way

Imhotrodcrazy · ‎12-14-2011

@Red1Blue wrote:
I applied for the Andrews FCU membership. After approving my membership they sent me a personalized hand written welcome letter. I guess human touch still exists in this computerized world.

That's the kind of people you like to do business with. That kind of outreach will do wonders for their business. Congrats on the approval.

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quest208 · ‎12-14-2011

wow. nice! congrats.

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the_jan_b · ‎12-14-2011

@Red1Blue wrote:
I applied for the Andrews FCU membership. After approving my membership they sent me a personalized hand written welcome letter. I guess human touch still exists in this computerized world.

**DigitalDiva falls on the floor in shock!!!**

No way!!!

Enjoying your freedom? Thank a servicemember and their family!

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tinuviel · ‎12-14-2011

I got one, too, when I joined UCF Federal Credit Union. I guess the small CUs really do like to apply a personal touch.

ETA: It's such a rarity, I saved it!!!

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ChesterPDexter · ‎12-14-2011

Wow, talk about personal relationships with customers! Did they invite you over to dinner, too?

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Anonymous · ‎12-14-2011

Wow, that makes me want to join their CU. The fact that they take the effort to reach out to customers on a personal level like that means a lot more than fancy tv ads and tons of useless 'pre-approval' mail ever will. Too bad I'm nowhere near Andrews AFB .

lithium78 · ‎12-14-2011

That's the kind of courtesy and attention that made me move my savings from a big commercial bank to my local credit union. Credit unions give you the best rates and the best service.

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IowaGuy · ‎12-14-2011

If you fall behind, do they call you up and use your first name? "Mike, this is Tom from the CU..."

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