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Member
Posts: 38
Registered: ‎12-31-2012
0

Removing CC Inquiries?

I just pulled my annual free credit report from Equifax (New Year's resolution is to clean up my credit), and I have 2 inquiries on there from J.Crew/Comenity Bank (formerly WFNNB), one from 10/18/11 and one from 11/16/12. I know that whenever I ask for CLIs, I always confirm first that the inquiry will be a soft pull. I can't imagine why those 2 inquiries would be there except that they did hard pulls rather than soft pulls. Any chance that I might be able to get Comenity Bank to remove those 2 inquiries, and if so, how?

Frequent Contributor
Posts: 1,139
Registered: ‎05-20-2010
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Re: Removing CC Inquiries?

[ Edited ]

Only way I can think of is to contact the OC, explain your case and ask them to remove the hard INQs. Do not dispute the INQs with the CRAs since that can cause issues such as flagging your account due to fraud. Look for an address for the OC and send in a GW letter would be my suggestion. Good luck.

CH7 Discharged: 4-14-16
Rebuilding in Progress.....
May 2016 - EX: 594, TU: 582, EQ: 619
July 2016 - EX: 629, TU: 600, EQ: 622
Established Member
Posts: 886
Registered: ‎08-02-2008
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Re: Removing CC Inquiries?


Datx wrote:

Only way I can think of is to contact the OC, explain your case and ask them to remove the hard INQs. Do not dispute the INQs with the CRAs since that can cause issues such as flagging your account due to fraud. Look for an address for the OC and send in a GW letter would be my suggestion. Good luck.


Agreed... However just keep this in mind for the future. The front line CSRs aren't always the most knowledgeable. 

FICO: EX: 761 (4/16); TU: 778 (4/16); EQ 741 (4/16)
Member
Posts: 38
Registered: ‎12-31-2012
0

Re: Removing CC Inquiries?

Thanks, Datx. Some questions: Would it be faster to call? (Of course, that would require knowing a backdoor number, perhaps ...) Also, how exactly does flagging an account harm me?

Senior Contributor
Posts: 3,345
Registered: ‎05-05-2011
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Re: Removing CC Inquiries?

Technically they had "Permissible Purpose," even if you didn't tell them they could pull, or if they told you it would be soft. Since you have an acct w/them, they can do a HP on your CR. Not fair, but true.

 

The CRAs will not dispute inquiries. They will only dispute info rec'd from creditors (e.g. balances, collections, etc.) They will not remove an inquiry on your say - ever - period. Again, not fair, but true.

 

The only way to have it removed is for the OC to tell the CRA to remove it. And IME, it's an uphill battle. There's no # on the Backdoor sticky for WFNNB/Com. Here's a webpage I found with contact info: http://www.bessed.com/wfnnb/ There's also a link on that page to their FB page, which may be helpful, since it's bad publicity for them.

 

One of the links on that page is also for their BBB listing. You may want to file a complaint with them. I had an erroneous CA put on my CR from a JDB and the BBB got it off for me. That will most likely get the attn of the exec office/ people in a position of power who will hopefully want to rectify the situation (and also avoid a negative BBB rating).

 

Good luck! Smiley Happy

 

 

FYI: Here are common abbreviations on the forum: http://ficoforums.myfico.com/t5/User-Guidelines-General/Common-Abbreviations/td-p/88458

~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*
EQ FICO 750 | TU FICO 761 (Walmart) | EX FAKO 767 | Goal: 800+

Edits, funky spacing and spelling due to my iPad not getting along with the forum editor!

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Senior Contributor
Posts: 3,070
Registered: ‎11-02-2009
0

Re: Removing CC Inquiries?

[ Edited ]

bichonmom wrote:

Technically they had "Permissible Purpose," even if you didn't tell them they could pull, or if they told you it would be soft. Since you have an acct w/them, they can do a HP on your CR. Not fair, but true.

 

The CRAs will not dispute inquiries. They will only dispute info rec'd from creditors (e.g. balances, collections, etc.) They will not remove an inquiry on your say - ever - period. Again, not fair, but true.

 

The only way to have it removed is for the OC to tell the CRA to remove it. And IME, it's an uphill battle. There's no # on the Backdoor sticky for WFNNB/Com. Here's a webpage I found with contact info: http://www.bessed.com/wfnnb/ There's also a link on that page to their FB page, which may be helpful, since it's bad publicity for them.

 

One of the links on that page is also for their BBB listing. You may want to file a complaint with them. I had an erroneous CA put on my CR from a JDB and the BBB got it off for me. That will most likely get the attn of the exec office/ people in a position of power who will hopefully want to rectify the situation (and also avoid a negative BBB rating).

 

Good luck! Smiley Happy

 

 

FYI: Here are common abbreviations on the forum: http://ficoforums.myfico.com/t5/User-Guidelines-General/Common-Abbreviations/td-p/88458


+1.  In my opinion, if you want to take a crack at it, go ahead, but don't devote too much time to this.  It's really not worth it.  While the inquiry will remain on your report for two years, it is only scored by FICO for the first year.  Unless they agree to remove it right away, by the time you finish fighting with them, it will hardly be affecting your score anyway.

 

ETA:  Just noticed that one of the inquiries is from late 2011.  That one isn't affecting your score anymore.


Starting Score: ~500 (12/01/2008)
Current Score: EQ 681 (04/05/13); TU 98 728 (01/06/12), TU 08? 760 (provided by Barclay 1/2/14), TU 04 728 (lender pull 01/12/12); EX 742 (lender pull 01/12/12)
Goal Score: 720


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