Ritz Card - Total spend?

[Jansroom726]

Hi all.

I was approved for the Chase Ritz card sometime in January.

I wanted to see how close I am to the 10K spend to retain my gold status with Marriott.

Looks like chase only allows for the past 90 days of statement history.

I secure messaged them, and they said they have no way to tell me how much I have spent on the card to-date.

How true is this? Should I just call and talk to someone on the phone?

Thanks for your help.

[CreditCuriosity]

Should be a simpe request / query for them to provide.

Just pull up old statements and add it up, pain in the butt, but doabe.  Although others might know a better way.  CSR via SM was just being lazy it appears 

Or call the priority service line as they are awesome with customer service and should be able to answer that for you!

[Anonymous]

---

@Jansroom726 wrote:

Hi all.

I was approved for the Chase Ritz card sometime in January.

I wanted to see how close I am to the 10K spend to retain my gold status with Marriott.

Looks like chase only allows for the past 90 days of statement history.

I secure messaged them, and they said they have no way to tell me how much I have spent on the card to-date.

How true is this? Should I just call and talk to someone on the phone?

Thanks for your help.

---

I can see my Freedom statements back to 2011. I'd let you know about my Ritz card, but I've only had it a couple months. 

[Jansroom726]

Yea for some reason I can't go that far back. :/ I can on my other chase cards, but not the Ritz.

Any other Ritz owners who can view much farther back?

[Kb109]

You could pull up all your past statements and do the math. Or you could call them and have them do the work for you

[Jansroom726]

---

@Kb109 wrote:

You could pull up all your past statements and do the math. Or you could call them and have them do the work for you

---

That is precisely what I am unable to do.

[jsucool76]

---

@Jansroom726 wrote:

---

@Kb109 wrote:

You could pull up all your past statements and do the math. Or you could call them and have them do the work for you

---

That is precisely what I am unable to do.

---

I'm able to view every statement on all my chase cards for as far back as I had the card (including ritz) 

Make sure you're going to "view statements" and not in the "view activity" page. 

There's no way to see YTD spend (other than adding the 'purchases' from each statement) but you can call up customer service and they can tell you your total spend in 5 seconds. 

[Anonymous]

You could also go to rewards.ritzcarlton.com and My Account > Activity and look at your RCR VISA activity. They itemize it so you would divide RC activity by 5, airline/car/dining by 2, and use 1 point for non-RC activity.

That's about 8-24 numbers to crunch but it should yield an accurate spend estimate.

[TitaniumCash]

They  certainly can provide you what how much you have spent and how much more you need to spend to meet the $10,000 threshold.

[FinStar]

---

@TitaniumCash wrote:

They  certainly can provide you what how much you have spent and how much more you need to spend to meet the $10,000 threshold.

---

Agree.  They have been able to tell me this information in the past but I don't think secure messaging might be the best channel for this OP.  You can just call them.  As jsucool76 mentioned above, be sure you are clicking on the correct link to display your statements, not on activity/transactions.