Ritz Carlton Metal Card

[lostsols]

I've purchased from both delta and southwest.  No problems whatsoever on reimbursements.  Not sure about other airlines, but I highly doubt they'd be treated any differently by Chase.  They're not trying to be hard a**es.  It's an upper tier card geared toward an upper tier customer, so they want you to be happy.  You just need to play the game.

[Anonymous]

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@lostsols wrote:

The terms and conditions do not allow for gift card reimbursement.  But the reimbursement process is incredibly informal.  You just call the exec line, tell them you want $X remibursed for a specific purchase, and they generally reimburse without asking questions.  The key is to make purchases that are reasonably small (like equivalent to baggage fees).  If you drop like a hundy plus on a single purchase, and then try to get reimbursed, the rep is likely to ask questions or push back.  Hope that helps.

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$100 souldnt be questioned.  There are seat upgrades that cost that much and I've had no problem with that amount.  I think it's more likely to be questioned when you get to $200 or more.  And as Medo says not any gift card is going to fly even if the anoint is low.  They have Level 3 reporting for United and Southwest  and see exactly what the purchase is for.  It's different for other airlines.

[-Cal-]

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@lostsols wrote:

The terms and conditions do not allow for gift card reimbursement.  But the reimbursement process is incredibly informal.  You just call the exec line, tell them you want $X remibursed for a specific purchase, and they generally reimburse without asking questions.  The key is to make purchases that are reasonably small (like equivalent to baggage fees).  If you drop like a hundy plus on a single purchase, and then try to get reimbursed, the rep is likely to ask questions or push back.  Hope that helps.

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Good info, how much are checked bags? I haven't needed to check in bags since back before 9/11/2001 when things were free and flying was simple. 

[Anonymous]

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@lostsols wrote:

I've purchased from both delta and southwest.  No problems whatsoever on reimbursements.  Not sure about other airlines, but I highly doubt they'd be treated any differently by Chase.  They're not trying to be hard a**es.  It's an upper tier card geared toward an upper tier customer, so they want you to be happy.  You just need to play the game.

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There have been many reported denials for SW and United gift cards.  As I mentioned above they have different reporting levels for those two airlines. They are treated differently

[-Cal-]

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@Anonymous wrote:

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@lostsols wrote:

The terms and conditions do not allow for gift card reimbursement.  But the reimbursement process is incredibly informal.  You just call the exec line, tell them you want $X remibursed for a specific purchase, and they generally reimburse without asking questions.  The key is to make purchases that are reasonably small (like equivalent to baggage fees).  If you drop like a hundy plus on a single purchase, and then try to get reimbursed, the rep is likely to ask questions or push back.  Hope that helps.

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$100 souldnt be questioned.  There are seat upgrades that cost that much and I've had no problem with that amount.  I think it's more likely to be questioned when you get to $200 or more.  And as Medo says not any gift card is going to fly even if the anoint is low.  They have Level 3 reporting for United and Southwest  and see exactly what the purchase is for.  It's different for other airlines.

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I know this is off-topic but have you used the credit with your Amex Platinum? Any experience with gift cards?

[Anonymous]

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@-Cal- wrote:

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@lostsols wrote:

The terms and conditions do not allow for gift card reimbursement.  But the reimbursement process is incredibly informal.  You just call the exec line, tell them you want $X remibursed for a specific purchase, and they generally reimburse without asking questions.  The key is to make purchases that are reasonably small (like equivalent to baggage fees).  If you drop like a hundy plus on a single purchase, and then try to get reimbursed, the rep is likely to ask questions or push back.  Hope that helps.

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Good info, how much are checked bags? I haven't needed to check in bags since back before 9/11/2001 when things were free and flying was simple. 

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They vary but typically around $35-50. Your better option is to claim the charge as a seat upgrade which tends to be more expensive.  $100 charge isn't going to be questioned for that.

[medo]

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@-Cal- wrote:

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@medo wrote:

Certain gift cards.  Chase is able to see the type of purchase when using United or SWA.  Delta is iffy.  AA is good.  Not sure about any others.

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 I've been trying to figure out which airline to use my amex plat credit with for the longest, I missed out last year. Since I have the Aviator card I guess I can try AA if it applies there too. Any experience with that?

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Nope, I'm a new card member for the Ritz Carlton and have not tested it yet.  And not a member at all for the AMEX Plat.  Probably going to actually cancel my BCE and ED cards by the end of the year.  Not a fan of AMEX.

[Anonymous]

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@-Cal- wrote:

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@Anonymous wrote:

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@lostsols wrote:

The terms and conditions do not allow for gift card reimbursement.  But the reimbursement process is incredibly informal.  You just call the exec line, tell them you want $X remibursed for a specific purchase, and they generally reimburse without asking questions.  The key is to make purchases that are reasonably small (like equivalent to baggage fees).  If you drop like a hundy plus on a single purchase, and then try to get reimbursed, the rep is likely to ask questions or push back.  Hope that helps.

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$100 souldnt be questioned.  There are seat upgrades that cost that much and I've had no problem with that amount.  I think it's more likely to be questioned when you get to $200 or more.  And as Medo says not any gift card is going to fly even if the anoint is low.  They have Level 3 reporting for United and Southwest  and see exactly what the purchase is for.  It's different for other airlines.

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I know this is off-topic but have you used the credit with your Amex Platinum? Any experience with gift cards?

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You don't have to worry about it with the Platinum card as much.  They do a straight reimbursement after the charge is posted.  You don't have to call in and the reimbursement is very quick.  Least it was in my case.  

[Anonymous]

So you can't just call for a reimbursement for an airline ticket thats $300 or under? IT has to be for smaller purchases like checked bags and so fourth with the RITZ?

[jsucool76]

it needs to be for an incidental purchase. the specifics are all laid out. checked bags, drinks, food (on the plane), airline lounge daily pass or yearly membership, stuff like that.