11-09-2009 05:44 PM
My GW letter worked. I would like to take this opportunity to thank everyone on this forum for the good advise. BOFA has agreed to
remove a 30-day late on my account. Sweeeeeeeet...
This is the response from them today:
11-09-2009 06:36 PM
Sure. here is the original GW letter verbatim:
Bank of America
Customer Satisfaction Dept.
PO Box 15128
Wilmington, DE 19850-5128
RE: Platinum Plus Visa No. ****************
I have been a Bank Of America customer since 2001 and during that time, I have enjoyed my experience with Bank Of America greatly. I am writing to kindly request that you PLEASE to make a "goodwill" adjustment to your reporting to the three credit agencies. I have a late payment on my Platinum Plus account that dates back to January 2008. Other than that one incident I have been an exceptional customer paying every month on time.
Because of my exceptional payment history, I would like you to consider removing the negative payment from my credit report. At the time of the late payment, I was in the process of transitioning to a new job. This single late payment is not a good indicator of my actual credit worthiness. I ask that you please work with me on erasing this mark from my credit reports. I’m in the process of getting ready to purchase my first home. I would really like to fulfill my dream of owning my own home.
I have been a very happy customer in the past and hope to continue a long relationship with BoA. You have been exceptional to me so far and I highly recommend you to all my friends and relatives. I hope that you will consider my request and prove once again, that you are a cut above the rest. I look forward to your reply.
Thank you in anticipation.
11-09-2009 08:21 PM