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dobirdsmommy wrote:So I decided to email the 12 hour response line for the Orchard Bank Card.
I still have been checking the web and still says unable to finalize. The charge on my Chase was a hard post this am,
BUT AT 10:40pm I get this email
Dear Dobirdsmommy,
Congratulations!
You have been approved for an Orchard Bank credit card, issued by HSBC Bank,
Nevada, N.A., with a credit line of $300. Your new Orchard Bank credit card
will be mailed once your processing fee payment by personal check clears your
bank and through ours, which takes 10 to 14 business days.
You should be receiving your new Orchard Bank MasterCard the week of
05/14/2012.
If you have any questions, please call our Customer Service Department at
1-503-245-9280. Representatives are available to assist you between 5:00 a.m.
and 7:00 p.m., Pacific Time, Monday through Friday.
The federal Equal Credit Opportunity Act prohibits creditors from
discriminating against credit applicants on the basis of race, color,
religion, national origin, sex, marital status, age (provided that the
applicant has the capacity to enter into a binding contract): because all or
part of an applicant's income derives from any public assistance program; or
because the applicant has in good faith exercised any right under the Consumer
Credit Protection Act. the federal agency that administers compliance with
this law concerning this creditor is the Office of the Comptroller of the
Currency, Customer Assistance Unit, 1301 McKinney Avenue, Suite 3710, Houston,
TX 77010.
You are important to us and we appreciate your business.
Sincerely,
*Peggy*Orchard Bank Customer Care
I called this am to see what the change was..
I am named after my grandmother( First Middle and last Maiden Name).. Our social was only 2 digits different. Apparently once upon a time my grandmother had a HSBC account, thankfully it was in good standing. (who the heck knew they could go back 30+years) To top it off my birth year was her death year.. SO they threw up the red Flag.. My CR shows my maiden and my married name. This apparently made their comp system toss in the big red towel. Either or way it is solved and I am happy to report that this was clarified
"You've been a naughty girl and no pay bill"
"3 WEEKS"!!!!!
CONGRATS on your approval!!!!
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