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Frequent Contributor
RSCo
Posts: 473
Registered: ‎02-11-2013
0

Re: Scared To Call....


Pilotdude wrote:

I'll eat my shoe if Cap One does not give you a CLI from the executive offices.  They'd have to be idiots not to with those deposits in house.

 

I think Cap One CLI's are SP's btw.  It was when my wife did it anyway and that was last week.

 

Pesonally I perceive Cap One as a starter sub prime card really.  Their behavior regarding customer initiated cli's reeks of sub prime type behavior. 

As soon as I can cut them loose without screwing my AAoA I will.  Til then though, I have them relegated to the sock drawer.  No noms for them!!

 

They do serve a purpose though and I have never had their Venture card so I can't speak on whether or not their behavior is any better for those holders.

 

I do know oour contact at the Exec office is EXTREMELY nice and respectful to us.  I give her a 10/10 on that one.


Exactly...  When I went to my local branch and met with the branch manager last summer, I even brought statements from my cap one brokerage and my trowe price brokerage that showed a collective 141k in assets.. I was simply stunned when she said sorry, there was nothing she could do.. Even after I told her I wanted to transfer my 111k trowe price brokerage over to them so everything was in one place.. Shocked.... I've never been late with them on anything, checking, cc or otherwise.. Never a bounced check and I have zero collections or lates on my credit report... The only negative marke on my credit was a foreclosure back in 2006.. That was on a Wells Fargo loan and the bank did not lose a cent on it because I put down 150k on the house when I bought it.. That is the only thing that is hurting my fico score.. I have

 

Citi CC - 10k CL

NWFCU - 7.5k CL

Car Loan - 12k balance on 30k vehicle

Cap One - 500.00 CL

Cap One - 300.00 CL

Walmart GE - 800.00

 

And 2 paid off prior mortgages with no lates, 4 previous car loans thru Toyota and Lexus Fin with no lates, 5 prior NWFCU various loans with no lates.. My utils right now sits at 18%.

 

I don't get it..  ;(

 

Citi Hilton Honors: $25,000 -- Chase Sapphire Preferred: $25,000 -- Amex PLat: $NPSL -- Amex Everyday Preferred: $10,000 -- Citi TY Premier World: $16,800 -- NWFCU: $7,500 -- Chase Amazon Rewards: $7,000 -- Citi Home Depot: $7,000 -- Citi AAdvantage Platinum Visa Sig: $5,000 -- Visa Black Card: $5,400 -- Discover IT: $8,000 -- AmexTrueEarnings: $10,000 -- Ethan AllenGE: $4000 -- Chase Slate: $2,500 -- CapOne Platinum: $2,500 -- CapOne Platinum: $2,500 -- AmazonGE: $2,200 -- Barclays BJs: $1,800 -- WalmartGE: $1,500 -- PenFed LOC: $500
Mega Contributor
LS2982
Posts: 15,436
Registered: ‎04-09-2011
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Re: Scared To Call....


RSCo wrote:

Pilotdude wrote:

I'll eat my shoe if Cap One does not give you a CLI from the executive offices.  They'd have to be idiots not to with those deposits in house.

 

I think Cap One CLI's are SP's btw.  It was when my wife did it anyway and that was last week.

 

Pesonally I perceive Cap One as a starter sub prime card really.  Their behavior regarding customer initiated cli's reeks of sub prime type behavior. 

As soon as I can cut them loose without screwing my AAoA I will.  Til then though, I have them relegated to the sock drawer.  No noms for them!!

 

They do serve a purpose though and I have never had their Venture card so I can't speak on whether or not their behavior is any better for those holders.

 

I do know oour contact at the Exec office is EXTREMELY nice and respectful to us.  I give her a 10/10 on that one.


Exactly...  When I went to my local branch and met with the branch manager last summer, I even brought statements from my cap one brokerage and my trowe price brokerage that showed a collective 141k in assets.. I was simply stunned when she said sorry, there was nothing she could do.. Even after I told her I wanted to transfer my 111k trowe price brokerage over to them so everything was in one place.. Shocked.... I've never been late with them on anything, checking, cc or otherwise.. Never a bounced check and I have zero collections or lates on my credit report... The only negative marke on my credit was a foreclosure back in 2006.. That was on a Wells Fargo loan and the bank did not lose a cent on it because I put down 150k on the house when I bought it.. That is the only thing that is hurting my fico score.. I have

 

Citi CC - 10k CL

NWFCU - 7.5k CL

Car Loan - 12k balance on 30k vehicle

Cap One - 500.00 CL

Cap One - 300.00 CL

Walmart GE - 800.00

 

And 2 paid off prior mortgages with no lates, 4 previous car loans thru Toyota and Lexus Fin with no lates, 5 prior NWFCU various loans with no lates.. My utils right now sits at 18%.

 

I don't get it..  ;(

 


That is nuts.......

 

Hey if you don't get BB go to hhgregg they are backed my GE and your definitely in good hands for CLI's!!!

 




Silver Spade Garden Club Member - Last App 12/16/13 - Looking for a clean slate NO INQ's / Diamond Inspired!
Starting Score:
EX (PLUS) 583 EQ FICO 565 TU FICO 590 3/15/2011 / Goal Scores: 720
Current Score: EX FICO (PSECU) 671 (myFICO) N/A / EQ FICO 679 / TU08 FICO 678 / TU VS 706 3/6/2014
Valued Contributor
MovingForward_2012
Posts: 3,406
Registered: ‎12-19-2012
0

Re: Scared To Call....

OMG! That's awful! How did you end up in foreclosure when you put $150K down and had $111K in a brokerage account? What is your current fico score?
Cards: Orchard Bank ($1100) | Cap1 Cash Rewards ($2500) | Chase Freedom ($1000) | Best Buy ($2500) | Discover It ($1000) | Barclay Rewards ($2500) | Current scores: EX FAKO: 684, CK TU: 649, FICO EQ: 680, FICO TU: 698, FICO EX: 658 Happy Homeowner Since 2/6/13! :smileyhappy: Last App: 4/5/13 Gardening until July 2014
Frequent Contributor
pdog661
Posts: 378
Registered: ‎03-31-2012
0

Re: Scared To Call....


RSCo wrote:

Pilotdude wrote:

I'll eat my shoe if Cap One does not give you a CLI from the executive offices.  They'd have to be idiots not to with those deposits in house.

 

I think Cap One CLI's are SP's btw.  It was when my wife did it anyway and that was last week.

 

Pesonally I perceive Cap One as a starter sub prime card really.  Their behavior regarding customer initiated cli's reeks of sub prime type behavior. 

As soon as I can cut them loose without screwing my AAoA I will.  Til then though, I have them relegated to the sock drawer.  No noms for them!!

 

They do serve a purpose though and I have never had their Venture card so I can't speak on whether or not their behavior is any better for those holders.

 

I do know oour contact at the Exec office is EXTREMELY nice and respectful to us.  I give her a 10/10 on that one.


Exactly...  When I went to my local branch and met with the branch manager last summer, I even brought statements from my cap one brokerage and my trowe price brokerage that showed a collective 141k in assets.. I was simply stunned when she said sorry, there was nothing she could do.. Even after I told her I wanted to transfer my 111k trowe price brokerage over to them so everything was in one place.. Shocked.... I've never been late with them on anything, checking, cc or otherwise.. Never a bounced check and I have zero collections or lates on my credit report... The only negative marke on my credit was a foreclosure back in 2006.. That was on a Wells Fargo loan and the bank did not lose a cent on it because I put down 150k on the house when I bought it.. That is the only thing that is hurting my fico score.. I have

 

Citi CC - 10k CL

NWFCU - 7.5k CL

Car Loan - 12k balance on 30k vehicle

Cap One - 500.00 CL

Cap One - 300.00 CL

Walmart GE - 800.00

 

And 2 paid off prior mortgages with no lates, 4 previous car loans thru Toyota and Lexus Fin with no lates, 5 prior NWFCU various loans with no lates.. My utils right now sits at 18%.

 

I don't get it..  ;(

 


Wait for the BK to fall off, then dump Cap One, and move to Chase, or Merrill.

Frequent Contributor
RSCo
Posts: 473
Registered: ‎02-11-2013
0

Re: Scared To Call....


pdog661 wrote:

RSCo wrote:

Okay.. Sorry for the delay.. :smileyhappy: :smileyhappy:

 

It's complicated - me and cap one...

 

They wanted to verify all kinds of data which they did.. The lady then forwarded my call to another department were they said they were not able to pull up my app, and I would have to wait 7-10 days for postal mail.. 

 

These people are simply nuts.. I've been a cap one credit card customer for 13 years, have a checking account with them and a 30k brokerage account with them..  For some reason they have me on 2 credit card products were they do not allow for customer initiated CLI requests... Both of these cards have a 300.00 and 500.00 credit limit, they've been at this level since I got them... I've NEVER been late on anything of them, never a negative mark against my cap one checking account and have had 30k parked in their brokerage account.. I'm completely mystified as to why the will not raise these credit limits OR approval a best buy card.. I've even talked to a branch manager with whom I meet and I showed her my brokerage statement from cap one and from trowe price with a combined 141k value.. She simply said that the cc products that I'm on does not allow for customer initiated cli requests and I would have to just wait for cap one to raise them automatically, but provided no criteria they follow that would trigger an increase.. So I left there quite pissed.. I then thought I would apply for a completely new cap one card, so I did and was immediately declined BECAUSE THEY DON"T ALLOW you to have more than 2 cap one credit cards of the same product... WOW...  So, If I close these out all together, then I lose 13yr credit history and aging.. I'm stuck...

 

I finally sent a letter to the CEO last week and make it very clear to him that I'm pulling my 30k out of my cap one brokerage account that's been parked there and I would NOT BE transferring in the 111k i have with another brokerage and I would simply just cancel all cap one business... I would simply shut everything down.. I received a call from his executive assistant within 2 hours of my email. She is going to present my info to underwriters.. No promises were made, except my promise to her that I'm transferring out my money and closing my accounts if they are not interested in growing the relationship..  Nothing really surprises me, but all of this has simply stunned me.. I cant imagine more examples of how to run off and to NOT attract customers than what I've gone thru with them.. It's stunning when I read all these folks with scores in the mid 600s with multiple cap one credit cards and capital one issued stored cards.. I've never had one negative mark with cap one across any of my accounts with them, ever..

 

Sorry so long..  But will let you know what they say :smileyhappy: :smileyhappy: 

 

btw - i just opened a new savings and checking account with Pentagon Federal Credit Union this morning.. I'm sure they will see the inquiry when they do yet another hard pull on my credit report when the cap one underwriters review my request..

 


Your credit is good. Do you have a lot of baddies on your report?

 

If no,

 

Run..... I can not even believe you are trying to resolve this relationship.  Run Run Run Run RUN and never look back.  Go to Chase, and open brokerage account.  Deposit the 140+K, and get the CSP with a 25K limit. 


I hear ya.. The only reason I'm trying to get it bumped is because I've had the accounts for 13yrs and I didn't want to close them with such low limits showing because that makes other credit grantors wonder what happened were they were so low... 

 

I have zero lates and zero collections... My only credit issue as a foreclsure back in 2006 where the bank got all of their money back..That's my only credit issue.. My utils are also around 18%..  I just don't get it..  I'm only staying to take avantage of the account aging.. Those 2 are my oldest..

 

Citi Hilton Honors: $25,000 -- Chase Sapphire Preferred: $25,000 -- Amex PLat: $NPSL -- Amex Everyday Preferred: $10,000 -- Citi TY Premier World: $16,800 -- NWFCU: $7,500 -- Chase Amazon Rewards: $7,000 -- Citi Home Depot: $7,000 -- Citi AAdvantage Platinum Visa Sig: $5,000 -- Visa Black Card: $5,400 -- Discover IT: $8,000 -- AmexTrueEarnings: $10,000 -- Ethan AllenGE: $4000 -- Chase Slate: $2,500 -- CapOne Platinum: $2,500 -- CapOne Platinum: $2,500 -- AmazonGE: $2,200 -- Barclays BJs: $1,800 -- WalmartGE: $1,500 -- PenFed LOC: $500
Valued Contributor
dddewdrop
Posts: 1,060
Registered: ‎02-06-2013
0

Re: Scared To Call....

     It seems like you have given them enough chances and you should switch to a company who really wants your business. You have a lot of money with them and they should be treating you better.

0/10001100/13001346/16001699/2000Prepaid ,,Recent scores:FICO EX 632,EQ 635,TU 632...Link to my Rebuild Log
Frequent Contributor
RSCo
Posts: 473
Registered: ‎02-11-2013
0

Re: Scared To Call....


MovingForward_2012 wrote:
It sounds like you have not yet received a denial or an approval on the Best Buy card, correct? That one seems to still be pending.

Cap One is reviewing their policies right now and running experiments on customers whom they increase limits on through the executive office. If you just call any rep, you are going to get their canned line stating that your cards are ineligible for a credit limit increase. Being that you contacted the EO, I bet you will get CLIs on your cards.

Please let us know the verdict on the Best Buy card. The two card rule doesn't apply to store cards. I have 2 Cap One cards and a Best Buy store card.

You are exactly right..

 

The Best Buy Card is pending as is my request to raise the limits on my 2 Cap One cards that I've had for 13 years..

 

Thanks :smileywink:

 

Citi Hilton Honors: $25,000 -- Chase Sapphire Preferred: $25,000 -- Amex PLat: $NPSL -- Amex Everyday Preferred: $10,000 -- Citi TY Premier World: $16,800 -- NWFCU: $7,500 -- Chase Amazon Rewards: $7,000 -- Citi Home Depot: $7,000 -- Citi AAdvantage Platinum Visa Sig: $5,000 -- Visa Black Card: $5,400 -- Discover IT: $8,000 -- AmexTrueEarnings: $10,000 -- Ethan AllenGE: $4000 -- Chase Slate: $2,500 -- CapOne Platinum: $2,500 -- CapOne Platinum: $2,500 -- AmazonGE: $2,200 -- Barclays BJs: $1,800 -- WalmartGE: $1,500 -- PenFed LOC: $500
Mega Contributor
LS2982
Posts: 15,436
Registered: ‎04-09-2011
0

Re: Scared To Call....


RSCo wrote:

pdog661 wrote:

RSCo wrote:

Okay.. Sorry for the delay.. :smileyhappy: :smileyhappy:

 

It's complicated - me and cap one...

 

They wanted to verify all kinds of data which they did.. The lady then forwarded my call to another department were they said they were not able to pull up my app, and I would have to wait 7-10 days for postal mail.. 

 

These people are simply nuts.. I've been a cap one credit card customer for 13 years, have a checking account with them and a 30k brokerage account with them..  For some reason they have me on 2 credit card products were they do not allow for customer initiated CLI requests... Both of these cards have a 300.00 and 500.00 credit limit, they've been at this level since I got them... I've NEVER been late on anything of them, never a negative mark against my cap one checking account and have had 30k parked in their brokerage account.. I'm completely mystified as to why the will not raise these credit limits OR approval a best buy card.. I've even talked to a branch manager with whom I meet and I showed her my brokerage statement from cap one and from trowe price with a combined 141k value.. She simply said that the cc products that I'm on does not allow for customer initiated cli requests and I would have to just wait for cap one to raise them automatically, but provided no criteria they follow that would trigger an increase.. So I left there quite pissed.. I then thought I would apply for a completely new cap one card, so I did and was immediately declined BECAUSE THEY DON"T ALLOW you to have more than 2 cap one credit cards of the same product... WOW...  So, If I close these out all together, then I lose 13yr credit history and aging.. I'm stuck...

 

I finally sent a letter to the CEO last week and make it very clear to him that I'm pulling my 30k out of my cap one brokerage account that's been parked there and I would NOT BE transferring in the 111k i have with another brokerage and I would simply just cancel all cap one business... I would simply shut everything down.. I received a call from his executive assistant within 2 hours of my email. She is going to present my info to underwriters.. No promises were made, except my promise to her that I'm transferring out my money and closing my accounts if they are not interested in growing the relationship..  Nothing really surprises me, but all of this has simply stunned me.. I cant imagine more examples of how to run off and to NOT attract customers than what I've gone thru with them.. It's stunning when I read all these folks with scores in the mid 600s with multiple cap one credit cards and capital one issued stored cards.. I've never had one negative mark with cap one across any of my accounts with them, ever..

 

Sorry so long..  But will let you know what they say :smileyhappy: :smileyhappy: 

 

btw - i just opened a new savings and checking account with Pentagon Federal Credit Union this morning.. I'm sure they will see the inquiry when they do yet another hard pull on my credit report when the cap one underwriters review my request..

 


Your credit is good. Do you have a lot of baddies on your report?

 

If no,

 

Run..... I can not even believe you are trying to resolve this relationship.  Run Run Run Run RUN and never look back.  Go to Chase, and open brokerage account.  Deposit the 140+K, and get the CSP with a 25K limit. 


I hear ya.. The only reason I'm trying to get it bumped is because I've had the accounts for 13yrs and I didn't want to close them with such low limits showing because that makes other credit grantors wonder what happened were they were so low... 

 

I have zero lates and zero collections... My only credit issue as a foreclsure back in 2006 where the bank got all of their money back..That's my only credit issue.. My utils are also around 18%..  I just don't get it..  I'm only staying to take avantage of the account aging.. Those 2 are my oldest..

 


I'm confident other prime lenders are aware of Cap1's shady CLI practices. :smileyhappy:

 




Silver Spade Garden Club Member - Last App 12/16/13 - Looking for a clean slate NO INQ's / Diamond Inspired!
Starting Score:
EX (PLUS) 583 EQ FICO 565 TU FICO 590 3/15/2011 / Goal Scores: 720
Current Score: EX FICO (PSECU) 671 (myFICO) N/A / EQ FICO 679 / TU08 FICO 678 / TU VS 706 3/6/2014
Frequent Contributor
RSCo
Posts: 473
Registered: ‎02-11-2013
0

Re: Scared To Call....


MovingForward_2012 wrote:
OMG! That's awful! How did you end up in foreclosure when you put $150K down and had $111K in a brokerage account? What is your current fico score?

I know.. It killed me.. Divorce.. :smileysad:  When you reply on someone else to contribute to their nice lifestyle and then they refuse too and have nothing to lose themselves by seeing the house go bye bye, then this is what happens..

 

We bought a house in 1997 for 141,000, sold it in 2003 for 290,000 and then bought another new house and put a lot down... We divorced in 2006 after 13yrs and she wouldn't let my dad list and sell the house so we had to go with a stranger unknow realtor who did an awful job..  Fortunately, that was the only bad credit hit for me..

 

Citi Hilton Honors: $25,000 -- Chase Sapphire Preferred: $25,000 -- Amex PLat: $NPSL -- Amex Everyday Preferred: $10,000 -- Citi TY Premier World: $16,800 -- NWFCU: $7,500 -- Chase Amazon Rewards: $7,000 -- Citi Home Depot: $7,000 -- Citi AAdvantage Platinum Visa Sig: $5,000 -- Visa Black Card: $5,400 -- Discover IT: $8,000 -- AmexTrueEarnings: $10,000 -- Ethan AllenGE: $4000 -- Chase Slate: $2,500 -- CapOne Platinum: $2,500 -- CapOne Platinum: $2,500 -- AmazonGE: $2,200 -- Barclays BJs: $1,800 -- WalmartGE: $1,500 -- PenFed LOC: $500
Mega Contributor
LS2982
Posts: 15,436
Registered: ‎04-09-2011
0

Re: Scared To Call....


RSCo wrote:

MovingForward_2012 wrote:
OMG! That's awful! How did you end up in foreclosure when you put $150K down and had $111K in a brokerage account? What is your current fico score?

I know.. It killed me.. Divorce.. :smileysad:  When you reply on someone else to contribute to their nice lifestyle and then they refuse too and have nothing to lose themselves by seeing the house go bye bye, then this is what happens..

 

We bought a house in 1997 for 141,000, sold it in 2003 for 290,000 and then bought another new house and put a lot down... We divorced in 2006 after 13yrs and she wouldn't let my dad list and sell the house so we had to go with a stranger unknow realtor who did an awful job..  Fortunately, that was the only bad credit hit for me..

 


Thats exactly why I would want the mortgage in my name only. I don't want anyone to have the chance to ruin my credit!!

 




Silver Spade Garden Club Member - Last App 12/16/13 - Looking for a clean slate NO INQ's / Diamond Inspired!
Starting Score:
EX (PLUS) 583 EQ FICO 565 TU FICO 590 3/15/2011 / Goal Scores: 720
Current Score: EX FICO (PSECU) 671 (myFICO) N/A / EQ FICO 679 / TU08 FICO 678 / TU VS 706 3/6/2014

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