Has anyone had any success with the American Express Credit Bureau Unit back door number lately? I spoke to someone there today after getting denied on a GW letter to remove a paid charge off from 2009. The woman tells me that AMEX has never removed a negative account from reporting. Of course I know this to be untrue, but she disagreed. It's tough to read about success on the forums with AMEX and get nowhere myself
If it makes you feel any better, I never had any success with getting any of my late payments removed through GW. It's very much a hit and miss game, and to be successful, you have to keep trying over and over. And with some creditors, it's just not going to happen. I've just resigned myself to having to wait until my lates drop off. Not saying you won't get Amex to come around. Just trying to let you know that it's par for the course to get these things denied.
Starting Score: ~500 (12/01/2008)Just remember they're always going to say things like "we don't delete accurate information" "it's against the law to delete accurate information" etc. It's much easier to blame things on policy than to tell a customer, we could do this, but we choose not to. Don't get discouraged.
