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Should I close Capital One?

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Anonymous
Not applicable

Re: Should I close Capital One?

I called the backdoor # and spoke with an account specialist.
He was very polite and he did his best to get me a CLI or Waive the annual fee.

Both CLIs were declined (he said I'd get the reasons over mail) and I got one of my fees waived.
He also mentioned that he posted a comment saying that I'd like a CLI on my account.

It looks like I'll stick with them for a little bit more ... 
I can't seem to form a concrete opinion against Capital One.
I sort of understand them, and sort of not ... oh well.

Thanks for all the help!

Message 11 of 14
Anonymous
Not applicable

Re: Should I close Capital One?

They are tough!!!!!

 

What did he say about combining them?

 

 

Message 12 of 14
JayRizzo
Established Contributor

Re: Should I close Capital One?

I can answer that question about combining... they don't do it anymore.  I think all of us multiple Cap-1'ers tried it.

Message 13 of 14
Anonymous
Not applicable

Re: Should I close Capital One?

I would keep them. You even said yourself that they are your oldest accounts. Capital One doesn't charge foreign trans. fees, has a large self-service option (set travel dates, request auth. user, change due date, etc). Also 0% balance transfer fee. It may come in handy.

Message 14 of 14
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