So I emailed Cap1 EO...and

[USF813]

I'm a firm believer of following your instinct. If you have the slightest bit of concern over this email, then delete it and move on. No amount of credit is worth your identity.

[sillykitty1]

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@MrMurphyBrown wrote:

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@maiden_girl wrote:

I'm super concerned about replying to it!! I don't want to be an identity  theft victim. LOL. The number they provided in the email is off by a digit or two than the one I already had. Did the EO change the phone number?

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I was involved in that other thread people are talking about.  First and foremost -- you are very wise to consider the email suspect.  I did not reply to their email and frankly find it shocking that they would ask a cardholder to send those details through unsecure channels -- it's a problem begging to happen.  That aside, the email is legitimate.  

All I did was call them at the number provided in the email.  They will ask you for some details.  

Never... never, never, never send those kinds of details through email.

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Agree ... I got an identical email after an EO email last week.  I also was not comfortable emailing the details.  So I simply called the person/number at the bottom of the letter.  

[longtimelurker]

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@USF813 wrote:
I'm a firm believer of following your instinct. If you have the slightest bit of concern over this email, then delete it and move on. No amount of credit is worth your identity.

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What I think this misses if that the email follows a user-initiated contact with Cap One EO.  It's not some prince in Nigeria offering you a share of $750M out of the blue.  So really the chance of it being genuine is very high.  So don't delete, but if you have concerns, certainly recontact.

Also note that the info being asked isn't all that risky, even if you think email is being intercepted, last four of the SSN isn't going to be much help

[bk510]

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@KennyRS wrote:

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@yudeology101 wrote:

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@maiden_girl wrote:

I will PM you the email I sent my request to and the phone number they provided.

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K.  I've emailed them a few days back and they called me for my Sony Card CLI so i have all their info as well.

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I wonder if you will get them to increase it... they told me it was a no-go that it just wasn't possible to get a CLI on the Sony Card. I've since now seen other people get it, but it's still so rare that I see it that I wonder if it was just a fluke that the people got it.

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My Sony Visa opened 4/13 w/500, auto cli to 750 on 9/13, auto cli to 2250 on 2/14.

[bk510]

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@KennyRS wrote:

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@yudeology101 wrote:

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@KennyRS wrote:

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@yudeology101 wrote:

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@maiden_girl wrote:

I will PM you the email I sent my request to and the phone number they provided.

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K.  I've emailed them a few days back and they called me for my Sony Card CLI so i have all their info as well.

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I wonder if you will get them to increase it... they told me it was a no-go that it just wasn't possible to get a CLI on the Sony Card. I've since now seen other people get it, but it's still so rare that I see it that I wonder if it was just a fluke that the people got it.

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I didn't know you had the Sony card...!  Yea, everytime when i hit the luv button it gives me the 7-10msg and so far i've been getting the "the CLI is not eligible for this type of account"....bummer  anyways, this is my 2nd time contacting the EO about the Sony CLI, I hope i hear some good news!

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I closed it a couple of weeks ago. Just gave up on it.. no rewards that mean anything to me and the idea that it wouldn't grow? That was the nail that slammed that coffin shut, never to open again. lol

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Sony reward is terrible. just too xpensive for no reason.

I'm looking to move my sony limit over to QS.

[isuspectnargles]

@bk510, I think the Sony cards aren't eligible for customer-initiated increases. You've had awesome luck with your auto-CLIs though!

[Crisis]

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@longtimelurker wrote:

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@USF813 wrote:
I'm a firm believer of following your instinct. If you have the slightest bit of concern over this email, then delete it and move on. No amount of credit is worth your identity.

---

What I think this misses if that the email follows a user-initiated contact with Cap One EO.  It's not some prince in Nigeria offering you a share of $750M out of the blue.  So really the chance of it being genuine is very high.  So don't delete, but if you have concerns, certainly recontact.

Also note that the info being asked isn't all that risky, even if you think email is being intercepted, last four of the SSN isn't going to be much help

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Not true, not true at all.  With less typing that this response, if I had a person's last four SSN and their name, I could derive their entire SSN, probably mom's maiden name, where they were born, DOB, and a fair number of addresses for the person AND I'M NO EXPERT.  If I can do that with basic information, you can bet your bunz that someone with motivation can find out a whole hell of a lot more... 

[longtimelurker]

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@Crisis wrote:

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@longtimelurker wrote:

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@USF813 wrote:
I'm a firm believer of following your instinct. If you have the slightest bit of concern over this email, then delete it and move on. No amount of credit is worth your identity.

---

What I think this misses if that the email follows a user-initiated contact with Cap One EO.  It's not some prince in Nigeria offering you a share of $750M out of the blue.  So really the chance of it being genuine is very high.  So don't delete, but if you have concerns, certainly recontact.

Also note that the info being asked isn't all that risky, even if you think email is being intercepted, last four of the SSN isn't going to be much help

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Not true, not true at all.  With less typing that this response, if I had a person's last four SSN and their name, I could derive their entire SSN, probably mom's maiden name, where they were born, DOB, and a fair number of addresses for the person AND I'M NO EXPERT.  If I can do that with basic information, you can bet your bunz that someone with motivation can find out a whole hell of a lot more... 

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Yes, I realized later that I was being a little naive there.   Of course, little is really safe: working in telecomm I can reroute your call to the EO to me or my associates and get the info that way, but too much work!