A few ago I tried the Cap One online cli and was declined, whatever. I recieved the letter stating why and it just stated this account is not eligible. The funny thing is is that they stated my equifax score is 705, not 700 where I've been stuck at for the last 3 mos. And I just checked my score here last week.
The difference between 700 and 705 is tiny and so doesn't really matter. It's possible that Cap One is using one of the FICO credit card enhanced scores, which is not quite the same as the one you get here, or a different generation of FICO, or a non-FICO score. Did they give the range of the score?
you need to just contact EO... they can product change the card to the new Quick Silver or Venture perhaps if you like that better and then get you a CLI.
Just wanna chime in and say it can't be your credit score because I got an increase with a score around 630.
As longtime said, most likely enhanced bankcard FICO scoring model used. When i got my approval letter from BOA last week, they listed my score as 813 from TU, and i pulled it at 798, so small difference in scoring model. Usually works out to our advantage though with the difference.