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Just got off the phone with J.P. Morgan Chase executive line to inquire where are my bonus points. The representative very nice lady by the way put me on hold came back and responded that my points would not be available until the next statement drops in October. And yes it took me 2 1/2 weeks.
I guess my real question is has anybody Else experienced this?
Yes, same experience here. Got card on 8/31 and statement dropped last night. The 100k points were not added yet, despite meeting the minimum spend. No biggie, I can wait out another statement.
Wow... that's disappointing. Well I hope your points do post next month. Keep us posted.
@TruBlu wrote:
So let's get this straight - First the metal cards are on back order and now the bonus points are on back order too??
This made me lol.
I don't think Chase expected this much demand.
@Anonymous wrote:Wow... that's disappointing. Well I hope your points do post next month. Keep us posted.
I will.
@TruBlu wrote:
So let's get this straight - First the metal cards are on back order and now the bonus points are on back order too??
LOL. Yes the points are on backorder. J.P. Morgan Chase said you need to read the fine print.
I read somewhere before
If you meet the spending requirement less 7 days before statement cut, you may NOT get the bonus points on that statement
Because Chase needs time to Generate those points
This is not a joke, and maybe total irrelevant to this CSR situation, but it was out there for other UR cards like CSP and Freedom Etc.
Saleen, I was approved last month, but my statement does not close until October 12th. I believe that we need to wait after mind-October. Most of the members that were approved in August, the first statement does not close/cut until /after mid October.
@Anonymous wrote:Saleen, I was approved last month, but my statement does not close until October 12th. I believe that we need to wait after mind-October. Most of the members that were approved in August, the first statement does not close/cut until /after mid October.
My statement dropped on 7th September I received an email on 10th September saying that my statement was ready to be reviewed. I reviewed my statement and noticed that the bonus was not on there so I guess I will have to wait until the middle of October or my next statement date. Thanks Chase. I still love you CHASE!!!!