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Still can't log on to chase.. uh

Regular Contributor

Still can't log on to chase.. uh

Ok, I must be the only wamu card holder that can't log on to chase. I dont understand
Message 1 of 15
14 REPLIES
Frequent Contributor

Re: Still can't log on to chase.. uh

You can't logon through Wamu. You have to go to chase.com
Message 2 of 15
Regular Contributor

Re: Still can't log on to chase.. uh

I am using chase.com.  I still get the your wamu account is moving to chase message
Message 3 of 15
Frequent Contributor

Re: Still can't log on to chase.. uh

Odd. Maybe they are rolling out access and haven't got to your account yet?
Message 4 of 15
Regular Contributor

Re: Still can't log on to chase.. uh

I don't know....  this sucks Smiley Sad
Message 5 of 15
New Contributor

Re: Still can't log on to chase.. uh

Fifteen min ago, my old Providian/WAMU card did not show up on my chase page (I have 4 other Chase accounts), and trying to log in via the old Providian page resulted in an error, even though I was redirected to Chase to sign docs relating to online access. 

 

Oddly enough, I just logged back into Chase, and now my old WAMU card appears. 

Message 6 of 15
Established Contributor

Re: Still can't log on to chase.. uh


turbowrx wrote:
I don't know....  this sucks Smiley Sad

Don't despair, they will get to you. Smiley Happy

 

They will convert accounts through out the entire day. 

 

I got my Wamu Plat MC converted to Freedom MC, but left my ESPN Visa to the Flexible Rewards Visa.

Message 7 of 15
Established Contributor

Re: Still can't log on to chase.. uh

I had to call Chase customer services this morning because payments made before the change weren't showing up online and payments were due today and tomorrow. The CSR told me that they weren't through updating accounts and to check back after 4PM or possibly tomorrow. An hour later the payments showed up.

 

So,check again later this afternoon or even tomorrow to see if you can log in at the Chase site.

Message 8 of 15
New Member

Re: Still can't log on to chase.. uh

or2185--did they upgrade you automatically or did you request the change to the freedom card? congrats Smiley Happy 

Message 9 of 15
Established Contributor

Re: Still can't log on to chase.. uh

Do this:  Click on "lost my password."  Enter the information and it will say they can't locate your information and do you need to register?  Say yes and register for online access.

 

They may force you to choose a new user name (just add a digit or something).  Once you choose a password and provide some kind of verification (I chose "other account" and input my cc account number) you will be onboard.

 

This is what I did this morning for myself and my husband, for his account and we're online now.

_________________________________________________________
Too many accounts; too many debts; lots of open credit, and lots of utilized credit. Scores somewhere in the 600s - I have no earthly idea exactly what number, but not 700 like it was, briefly.
Message 10 of 15