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Still can't log on to chase.. uh

Established Contributor

Re: Still can't log on to chase.. uh

Chester,

 

That was my problem too.  If you don't have a digit in your WAMU username, you will need to completely reregister and pick a new username and password.  This worked for me.  Good luck.

Message 11 of 15
Regular Contributor

Re: Still can't log on to chase.. uh

I didn't have a digit in my username, all letters, and mine worked perfectly. 
Message 12 of 15
Established Contributor

Re: Still can't log on to chase.. uh

Same here...no digits in user name and no problem with log on. 
Message 13 of 15
Valued Contributor

Re: Still can't log on to chase.. uh

maybe they havent gotten around to your accounts yet! Be patient the message did say "On March 9 or after". They're not going to leave you behind!

 

Good Luck!


I'm not a kid anymore, I've done a lot of growing up! Smiley Happy
Starting Scores Sept '15- EQ-555, TU-542-EX-536
Current Scores as of June '16 - EQ-592, TU-635. EX-629
Gardening since June2016
Message 14 of 15
Established Contributor

Re: Still can't log on to chase.. uh

When creating a username, they did tell me to use at least one digit.

 

But that's not the reason I couldn't log on, I don't think, because my original WaMu username already had a digit in it.  In fact, when I tried to use that same username to register, it told me that the name was already in use.

 

I assume it was some glitch and I don't really care what it was.  All I know is that some combination of "lost my password" and "register your account" worked.   So if you can't gain access, just try that.

_________________________________________________________
Too many accounts; too many debts; lots of open credit, and lots of utilized credit. Scores somewhere in the 600s - I have no earthly idea exactly what number, but not 700 like it was, briefly.
Message 15 of 15