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Still did not receive my new Amex CC

Regular Contributor

Still did not receive my new Amex CC

Applied on 11/28

Approved on 11/28, checked by phone and web

Received approve email on 12/2

Received approved mail with fico score, date on the letter is 11/29

Call the automatic phone cs, and it say i should receive my card on or before 12/16

 

Should I wait or call them?

Message 1 of 12
11 REPLIES
Valued Contributor

Re: Still did not receive my new Amex CC

Not counting the 29th, its really only been 8 business days. I think the normal wait time is 7-10 days. They dont really say 7-10 business days, but that is what im assuming. I would wait til early next week before calling.

CH7 Discharged: 4-14-16
Rebuilding in Progress.....
May 2016 - EX: 594, TU: 582, EQ: 619
July 2016 - EX: 629, TU: 600, EQ: 622
Message 2 of 12
Frequent Contributor

Re: Still did not receive my new Amex CC

Don't worry, you will get your new toy...Smiley Very Happy  I am station abroad and I waited for my Zync to be sent to me.  After 3 weeks, I haved them overnight the card to my home in the state.  Wife had it the next day.   What kind of card is it?


5/30/15 EQ 596; TU 605; EX 580.
10/17/16 EQ 632; TU 656; EX 647
Message 3 of 12
Regular Contributor

Re: Still did not receive my new Amex CC

BCE, cann't hardly wait for it.

Message 4 of 12
Frequent Contributor

Re: Still did not receive my new Amex CC


stone wrote:

Applied on 11/28

Approved on 11/28, checked by phone and web

Received approve email on 12/2

Received approved mail with fico score, date on the letter is 11/29

Call the automatic phone cs, and it say i should receive my card on or before 12/16

 

Should I wait or call them?


My guess is that you WILL get it tomorrow. I app'd on Sun 11/27, approval letter was dated the 28th. When first called to find out my credit limit they told me it will be there no later than 12/7.. After yesterdays mail came and it wasn't in there I called again and the Indian rep was like it was only finalized on 12/3 so its on the way. 

 

Anyways I got it today. 

Message 5 of 12
New Visitor

Re: Still did not receive my new Amex CC

I applied last Friday night and didn't get an instant approval. I received an email about 2 or 3 hours later stating I was approved and my card would arrive in 7 to 10 business days. It actually came Monday by UPS. I was suprised to receive it so fast and thought it would come through the mail.

Message 6 of 12
Frequent Contributor

Re: Still did not receive my new Amex CC

Nice,,,Nice.  I want to app for another AMEX like BCE/BCP or Costco TR.  I was told I only havd my Zync for 2 months and need to establish a "love" relationship with them.  Cool with me...


5/30/15 EQ 596; TU 605; EX 580.
10/17/16 EQ 632; TU 656; EX 647
Message 7 of 12
Super Contributor

Re: Still did not receive my new Amex CC


stone wrote:

Applied on 11/28

Approved on 11/28, checked by phone and web

Received approve email on 12/2

Received approved mail with fico score, date on the letter is 11/29

Call the automatic phone cs, and it say i should receive my card on or before 12/16

 

Should I wait or call them?


I was approved on 11/23

 

Received email 12/2

 

Still havent received my card. I was actually told when i called on the approval day that i would receive the card before 12/5.

 

Called yesterday and was told i should get it no later than 12/10




Message 8 of 12
Frequent Contributor

Re: Still did not receive my new Amex CC

stone,

 

If you don't mind me asking, what was the credit card you applied for? I actually recently applied for a Blue Cash Rewards card and got declined. The reason is mainly do to the fact that I have used over 100% or my CC limit Smiley Surprised, 102% to be exact Smiley Tongue. I should bring it down to about 10% within the next two weeks.

 

Packs 4 Life


Starting Score: EQ: 600, EX: 580, TU: 599
Current Score: EQ: 710 on 01/22/12, TU: 763 on 02/02/12, EX: 753 on 1/28/13
Goal Score: EQ: 775, TU: 775, EX: 775


Take the FICO Fitness Challenge
Message 9 of 12
Regular Contributor

Re: Still did not receive my new Amex CC


GBPac12 wrote:

stone,

 

If you don't mind me asking, what was the credit card you applied for? I actually recently applied for a Blue Cash Rewards card and got declined. The reason is mainly do to the fact that I have used over 100% or my CC limit Smiley Surprised, 102% to be exact Smiley Tongue. I should bring it down to about 10% within the next two weeks.

 

Packs 4 Life


same card as you. the fico ex score i got from amex is 691.

Message 10 of 12