Still no luck combining accounts with Cap 1 - One potential cause eliminated

[happypill]

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@gibeon wrote:

I haven't been able to combine my two QS1 cards since they were eligible in October.

That link that was provided shows FALSE for my status.

I do have a THIRD account listed under my login, but that is a secured card that I closed with a zero balance and in good standing.

I did, however, replace one of my cards in October because I lost it, and I'm wondering if the new card number (even thought it's really the same account) is causing the problem.

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I also have a secured card that I closed with a zero balance and good standing.  I'm also not able to combine by accounts - returns "false" and originally I was in the "control group".

[happypill]

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@dapps06 wrote:

I wouldn't be surprised if it's income related either, or some other petty nonsense like that. That's something they would definitely hide from their customers, if it was because of a charge off I don't think they'd have a problem telling you that. I'm going to wait until all of my cards have had no activity (CLI's, PC's, etc) for 6 months because that seems to be the time frame Cap 1 bases everything on, and give it one more shot then. If it still doesn't work I'm probably just going to close the accounts.

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I'm not able to combine and my income is well into 6 figures so I don't think it is income related (unless everyone else here is a 1%er)

[Imperfectfuture]

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@happypill wrote:

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@dapps06 wrote:

I wouldn't be surprised if it's income related either, or some other petty nonsense like that. That's something they would definitely hide from their customers, if it was because of a charge off I don't think they'd have a problem telling you that. I'm going to wait until all of my cards have had no activity (CLI's, PC's, etc) for 6 months because that seems to be the time frame Cap 1 bases everything on, and give it one more shot then. If it still doesn't work I'm probably just going to close the accounts.

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I'm not able to combine and my income is well into 6 figures so I don't think it is income related (unless everyone else here is a 1%er)

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Scores?  Maybe one should not get the sub prime.  But, maybe wait two years.  I do wonder what control group means.

[907grown]

So my status bar shows as follows

{"decisionEventId" : 10151844447" , "httpStatus" : "200"}

has anyone seen this before???

[RonM21]

You would think it would be easier, but I didn't know so many were having issues with this. There has to be something to it, that Cap1 knows.

[Anonymous]

I was able to combined my 2 Venture cards today into 1. The 1st account was opened in 9/15 and the 2nd account was opened in 11/15. I now have 1 Venture card in my wallet. 

[Anonymous]

Still unable here. I wrote to the EO and someone called me back.

She was sincere and wished she could help. She kept telling me this was in "pilot" phase. I told her as someone in IT, there are ways to better code this so your customers know the reason and not some generic list of reasons. She says they get a lot of complaints on this issue.......