It does not matter if the email address you see as the from address is a real address or not, this can be faked.
Did you app for something? If not, you can probably ignore it.
If you think there's a chance there is fraud or you did app for that card, still don't click anything, yet...
Call them at the number on their website or on the back of your card, not from any number in the email. Don't even click a link to their site from the email, as *any* link in it could be malicious or deliberately misleading.
Once you have someone on the phone, ask them if they have any outstanding/recent apps in your name. Ask them if they recognize the email subject as a thing they actually send.
There are several more things you ship should check, even if you think it is legitimate, but I'm not going to try to explain how to detect that here. Someone on the internet has done a better job than I'll do swiping on my phone.
The Internet *is* out to get you. Always.
Did you app for something? If not, you can probably ignore it.
If you think there's a chance there is fraud or you did app for that card, still don't click anything, yet...
Call them at the number on their website or on the back of your card, not from any number in the email. Don't even click a link to their site from the email, as *any* link in it could be malicious or deliberately misleading.
Once you have someone on the phone, ask them if they have any outstanding/recent apps in your name. Ask them if they recognize the email subject as a thing they actually send.
There are several more things you ship should check, even if you think it is legitimate, but I'm not going to try to explain how to detect that here. Someone on the internet has done a better job than I'll do swiping on my phone.
The Internet *is* out to get you. Always.
Since Toys R Us is being liquidated I wonder if that had bearing on Sychrony's email?
No store = no card 
