When WaMu was switching over I had asked them about the terms of my card, and was told that there would be no annual fee. I was excited, as the WaMu had a pretty hefty (for me) annual fee, but I didn't want to dump them.
Then today I was checking my account and what did I see? Yep, an annual fee. So I called up the back of the card number and asked about it, told the CSR what I had been told. She basically told me too bad, so sad. Said that there was an AF because it was a certain rewards card (can't remember which one). I asked her if I could switch out of the awards program and into a different product. No no no, but I could cancel the card and reapply for a new one. Um, NO THANK YOU. And sorry, couldn't do anything about the AF because it had already been posted.
I was a little peeved, then made my way back here to look for the backdoor number. Am I ever glad I did! Explained to the nice CSR the situation and she was ever so glad to help me out, got me out of my card with the AF and into the Chase Freedom, with the same APR, same account number, credited back the AF, no hassle.
Chase backdoor: 800.945.2004
Congratulations on the PC and on ridding yourself of the AF!
Thanks! I was super excited. And kind of annoyed - I mean, I am so grateful and blessed to have the wealth of knowledge provided by the forums but it irks me that there are other regular folks out there who have NO IDEA and take what they're told at face value.
ficofever wrote:I am so grateful and blessed to have the wealth of knowledge provided by the forums but it irks me that there are other regular folks out there who have NO IDEA and take what they're told at face value.
Eventually some of these people get fed up and decide to fight back. That's when they, like we did, find their way here. I'm willing to bet that most of us found this site when we finally got fed up!