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Established Member
Posts: 31
Registered: ‎08-08-2012
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Successful Citi Recon?

Sorry if this has been asked a lot before, but I have searched this forum from top to bottom and haven't found a straight answer.

 

Has anyone had a successful recon with Citi? If so, what number did you call and what did you say?

 

I applied for the AT&T Universal Savings and Rewards card and was unfortunatly denied (still waiting for the letter toa arrive). The number in the backdoor thread would not let me get passed their front-line customer service specialists who you can barely understand, all I understand is they want me to fax over a new credit report... Didn't they pull one?

 

Fail.

 

-_-


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Established Member
Posts: 31
Registered: ‎08-08-2012
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Re: Successful Citi Recon?

Bumping for relevance.

 

No one with a successful citi recon?


Current Score: 660 EQ 651 TU 677 EX (via CreditInform)
Starting Score: 639 EQ 654 TU 638 EX (via CreditInform)
Goal Score: 700 Across the Board


Take the FICO Fitness Challenge

What's in my wallet?

Cap1 Secured MC $500 | Cap1 Visa $750 | BBY Storecard $3,100 | Chase Freedom $4,000 | AMEX Zync $500
Valued Contributor
Posts: 2,505
Registered: ‎11-11-2010
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Re: Successful Citi Recon?

The AT&T card is handled by another group, even though it is backed by Citi. You won't be able to reach someone that manages the AT&T card by calling backdoor number listed here.

 

Give a try to this number: 1-800-423-4343

 

Keep in mind recon means another HP, even when you faxed over your CR.

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Established Member
Posts: 31
Registered: ‎08-08-2012
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Re: Successful Citi Recon?


trumpet-205 wrote:

The AT&T card is handled by another group, even though it is backed by Citi. You won't be able to reach someone that manages the AT&T card by calling backdoor number listed here.

 

Give a try to this number: 1-800-423-4343

 

Keep in mind recon means another HP, even when you faxed over your CR.


I'll give it a whirl later this afternoon. Thanks for the help. If they pull EQ, I'll be set for sure.

 


Current Score: 660 EQ 651 TU 677 EX (via CreditInform)
Starting Score: 639 EQ 654 TU 638 EX (via CreditInform)
Goal Score: 700 Across the Board


Take the FICO Fitness Challenge

What's in my wallet?

Cap1 Secured MC $500 | Cap1 Visa $750 | BBY Storecard $3,100 | Chase Freedom $4,000 | AMEX Zync $500
Established Member
Posts: 31
Registered: ‎08-08-2012
0

Re: Successful Citi Recon?

No luck with that number. It was for exisiting customers only and the phone transferred me over to the main Citi CSR. I'm really hoping there is something on the denial letter with a number that can help.

 

Thanks for the help!!!


Current Score: 660 EQ 651 TU 677 EX (via CreditInform)
Starting Score: 639 EQ 654 TU 638 EX (via CreditInform)
Goal Score: 700 Across the Board


Take the FICO Fitness Challenge

What's in my wallet?

Cap1 Secured MC $500 | Cap1 Visa $750 | BBY Storecard $3,100 | Chase Freedom $4,000 | AMEX Zync $500

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