@adamkingadam wrote:Thankfully my accounts have not been locked yet, but I was curiousm if they locked you out of your online account, how do they expect you to make payments if you are paperless and you always make payments online?
Well that is a great question. I thought of that, too, and actually called them this morning (I had all my accounts frozen last night after I added an AU to one of my cards earlier that day). I asked them if they can tell me if a payment was set up for next week on my Walmart card (it's due on the 17th but always pay early). Anyway, they told me after passing me to two different departments that due to the nature of the freeze on my accounts, they cannot even see that information! WHAT??!!!!! Yeah, this is REALLY awesome Synchrony!!! I mean, it's one thing to not be able to use your cards. But to cut off access even to employees, to not be able to view any account information at all, this is really outrageous 
Hopefully, you won't have to worry about it, but it was a good question I hadn't thought about.
