@Anonymous wrote:Same thing happened to me, just as I had made the appointment to have some expensive dental work. Unfortunately, the deal with RIte aid was not available when I lost my card. I was unable to get them to reinstate without a hardpull so I opted for the chase freedom that was offering 15 months of 0 interest and a lot more perks instead of going back to care credit.
It's funny, the only real argument I had for keeping the card rather than closing it, was what if I have a veterinary emergency or a dental surgery emergency, and could really make use of the card?
Your story and OP's story show that the card wouldn't be good for emergencies, because you can't rely on it being there when you need it.
Seems strange for a company to issue a card which has so little reason for using it, and so little opportunity to use it, and then cancel it for 'inactivity'.
The only way people could use it with any frequency is if they have a Rite Aid in the neighborhood, but Synchrony gives you no incentive to use the card at Rite Aid. Why use it at Rite Aid when there are so many other cards you could use there and get all kinds of miles, cash back, and other rewards? I used it at a Rite Aid a few weeks ago but my only reason for doing so was to keep the card active 
Well now that I've cancelled it, it's no longer active. Just glad that it was I that cancelled it on my own terms, rather than learning in the midst of an emergency that my emergency card isn't there.
@Anonymous wrote:I have care credit, and I use it once a year for vet check ups on my pets, if you do happen to get reinstated, you can do what I do, or you can maybe go get a dental or maybe an eye exam every 6 months or so to keep it active.
It seems like work to me, to have to keep thinking of ways to use a card so it doesn't get closed.
If Synchrony let inactive accounts alone, it would be a different story, but it doesn't.
Also I recently learned that when it's giving us an interest-free promo deal, they're charging the provider an exorbitant rate of interest.
Care Credit is known to close cards on the 13th month of no use. I have had 2 cards with them. Both cards I got thinking I could use them some place only to find once I got there they do not accept Care Credit even though Care Credits site said they do. From now on I will call and ask the place lol. Anyways both times I have had to reapply and have gotten approved for a new card.
There is a Care Credit mastercard version out there which is a credit card. Dont know if thats the future of this account but seems a better way for people to use more frequently