So sometimes I doubt myself when it comes to constantly checking my scores and reports, generally daily, to make sure everything is in line. I've come a long way the past two years, removing 8 student loan accounts that were defaulted, removing a tax lien from Transunion, and only having to wait until June 2016 for the 4 closed revolving derog's to fall off.
Well, I logged in yesterday, and much to my dismay, a new collection account from Verizon????
Little did Verizon know, after handling the US Dept of Education, State of WV, and numerous other creditors - they had met their match.
I moved to St. Louis in February for a construction project, and closed my Verizon account in March since I wouldn't be home and didnt want to pay $200/mo. Well they demanded i bring the equipment back to Pittsburgh within 30 days, and they would go ahead and stop billing March 18th. Well mid-April, I drive back to Pittsburgh and turn in the equipment, only to find out they DIDNT cancel the account and had no idea what I was talking about. So after yelling and screaming, I finally got them to credit me back to mid-March.
I wanted to pay and close the account out then and there, but they said it'd be better to mail me a final bill to pay it off in one amount after the cancellation fees were posted. So I gave them my new St. Louis address and waited....and waited...and waited,, until finally last week I called them. "Sir your account has a balance of 500$, how would you like to pay" uhhhhhhhhhhhhhhh, I wouldnt like to pay actually???
Yeah, so they once again had no idea what I was talking about when I said I closed my account. After yelling and screaming once again, I got my account credited down to $150, and paid it off. Phew, done right? NOPE! When I saw that yesterday, a new collection account after all that hard work I had done, all I could see was red - Verizon red.
I called them, and surprisingly it was pretty painless. They noticed the multiple calls and failed notes, the failed address change etc. Within 5 minutes on the phone, they submitted a delete letter to all 3 bureaus stating it was in error. I also received a copy of the deletion letter for my records, in case they are a little slow 
Take that Verizon!!! - You had no idea who you were up against!
Stay safe everyone,
That's great. Congrats. . Knowledge is king. But don't yell at csr. They have no control. They are just drones doing as they are told. 
@steelcity66 - Verizon FIOS - I am a 15 year loyal ATT wireless subscriber
@Anonymous wrote:So sometimes I doubt myself when it comes to constantly checking my scores and reports, generally daily, to make sure everything is in line. I've come a long way the past two years, removing 8 student loan accounts that were defaulted, removing a tax lien from Transunion, and only having to wait until June 2016 for the 4 closed revolving derog's to fall off.
Well, I logged in yesterday, and much to my dismay, a new collection account from Verizon????
Little did Verizon know, after handling the US Dept of Education, State of WV, and numerous other creditors - they had met their match.
I moved to St. Louis in February for a construction project, and closed my Verizon account in March since I wouldn't be home and didnt want to pay $200/mo. Well they demanded i bring the equipment back to Pittsburgh within 30 days, and they would go ahead and stop billing March 18th. Well mid-April, I drive back to Pittsburgh and turn in the equipment, only to find out they DIDNT cancel the account and had no idea what I was talking about. So after yelling and screaming, I finally got them to credit me back to mid-March.
I wanted to pay and close the account out then and there, but they said it'd be better to mail me a final bill to pay it off in one amount after the cancellation fees were posted. So I gave them my new St. Louis address and waited....and waited...and waited,, until finally last week I called them. "Sir your account has a balance of 500$, how would you like to pay" uhhhhhhhhhhhhhhh, I wouldnt like to pay actually???
Yeah, so they once again had no idea what I was talking about when I said I closed my account. After yelling and screaming once again, I got my account credited down to $150, and paid it off. Phew, done right? NOPE! When I saw that yesterday, a new collection account after all that hard work I had done, all I could see was red - Verizon red.
I called them, and surprisingly it was pretty painless. They noticed the multiple calls and failed notes, the failed address change etc. Within 5 minutes on the phone, they submitted a delete letter to all 3 bureaus stating it was in error. I also received a copy of the deletion letter for my records, in case they are a little slow
Take that Verizon!!! - You had no idea who you were up against!
Stay safe everyone,
@Anonymous wrote:So sometimes I doubt myself when it comes to constantly checking my scores and reports, generally daily, to make sure everything is in line. I've come a long way the past two years, removing 8 student loan accounts that were defaulted, removing a tax lien from Transunion, and only having to wait until June 2016 for the 4 closed revolving derog's to fall off.
Well, I logged in yesterday, and much to my dismay, a new collection account from Verizon????
Little did Verizon know, after handling the US Dept of Education, State of WV, and numerous other creditors - they had met their match.
I moved to St. Louis in February for a construction project, and closed my Verizon account in March since I wouldn't be home and didnt want to pay $200/mo. Well they demanded i bring the equipment back to Pittsburgh within 30 days, and they would go ahead and stop billing March 18th. Well mid-April, I drive back to Pittsburgh and turn in the equipment, only to find out they DIDNT cancel the account and had no idea what I was talking about. So after yelling and screaming, I finally got them to credit me back to mid-March.
I wanted to pay and close the account out then and there, but they said it'd be better to mail me a final bill to pay it off in one amount after the cancellation fees were posted. So I gave them my new St. Louis address and waited....and waited...and waited,, until finally last week I called them. "Sir your account has a balance of 500$, how would you like to pay" uhhhhhhhhhhhhhhh, I wouldnt like to pay actually???
Yeah, so they once again had no idea what I was talking about when I said I closed my account. After yelling and screaming once again, I got my account credited down to $150, and paid it off. Phew, done right? NOPE! When I saw that yesterday, a new collection account after all that hard work I had done, all I could see was red - Verizon red.
I called them, and surprisingly it was pretty painless. They noticed the multiple calls and failed notes, the failed address change etc. Within 5 minutes on the phone, they submitted a delete letter to all 3 bureaus stating it was in error. I also received a copy of the deletion letter for my records, in case they are a little slow
Take that Verizon!!! - You had no idea who you were up against!
Stay safe everyone,
I feel exactly the same way! Well said. After all of this fighting and hard work, and going up big unscrupulus companies, I feel like a warrior that no one can beat anymore. It pays to be a complete credit nerd. We're living proof! I'm from St. Louis, BTW I lived in Creve Coeur! Verizon is the Devil.
Starting Score : 575 May, 2013
@taxi818 wrote:That's great. Congrats. . Knowledge is king. But don't yell at csr. They have no control. They are just drones doing as they are told.
I second this, please don't "yell and scream" at a CSR who is handed a script and told to follow it or be fired if they do not say the "right" things.