Not at all. I see CapOne is near the bottom as they rightfully should be. I can't stand them. I'm this close to being done with them.
I'm surprised that Bank of America falls so low. Are they really that bad?
I only have a couple of bank accounts with them. No credit cards.
So am I, but I think AMEX is always the default when it comes to ranking. I mean are they really that good? Don't get me wrong my AMEX is my best friend and it gets lots of use, but I get overseas reps all the time who are sometimes not helpful. Discover, althought I don't use their card much, has been nothing but great in the way of customer service. Also has been Chase from my experience. A lot of people give GE Bank a bad rap, but they've always been very helpful to me and they are very good with CLIs and I like some of the rewards programs.
I really expected Capital One to be lower, maybe two power circles. 3 HPs, low CL, no CLI, terrible customer service, yep I'm surprized.
|Starting Score: EX: 736 FAKO | TU: 757 FICO | EQ 730 FICO|
Current Score: EX: 736 FAKO | TU: 750 FICO | EQ 730 FICO
Goal Score: EX: 750 FICO | TU: 750 FICO | EQ: 750 FICO
|In my wallet: $16,000 $8,000 |
I have Bank of America and I could not have been happier with the service I've recieved. No problems at all. I've been more upset after hanging up with Captial One than BofA on any given day!