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@mongstradamus wrote:I don't know if its different for brand new account but when merge happened as soon as you log into us airways account , it will give you your new aa mileage number. If you log in with that mileage number on aa site it will show all your dividend miles in your aa account. It will say something like dividend miles transferred in your account summary.
Yeah, but OP doesn't have online access to his us airways account.
@Anonymous wrote:I'll try the Twitter, thank you.
I already tried the "Forgot password?" and nothing worked.
Same here, to all the above. Dividend number created 3/24, AA number created Monday. The system can't handle either one.
@Anonymous wrote:
@Imperfectfuture- don't take this the wrong way but I'm so glad to find someone else in my shoes. what are you going to do??
Dunno, I was promised the email to Barclays from AA would fix my account, it didn't. The aviator number is attached to the card, but Barclays system can't handle it. They also sent my card without paperwork, it has been ordered. Be patient? Starting up new business, trying to prepare house and myself for trip, cat sitter and new kitty, get some shopping done, is keeping me busy. They promised to fix when the transition occurs. Gave me 5k miles for all the problems. Just not sure which number to call alaska airlines and get credit for my tickets, and use for the free admiral pass,
Nothing to worry about fellas unless you are in a major rush to get your miles now.
There will be glitches during the transition...they know this. You will get your miles ... eventually and no matter what. It would be too much of a public relations fiasco for them to lose 50,000 points for thousands of customers.
It may be a bit of a pain but it will get fixed.
same here
stupid me that, I did not create a dividend miles account before I apped for usair card. Since the day I get approved for the card, every other days their system assign me a new account #, I even get new # via US mails send to my house. Tried all # to create dividend miles account, but always give me error. However, dividend miles CSR hepled me created one, but until now I still don't see anything show up on account successfuly created. I've been told wait until they merged then call back to see what happen.
Approved since Dec 2014
Reached out to Barclays on Facebook. They just called me, did a conference w/ AA, and resolved the issue. The Dividend Miles account created for me was automatically converted to an AA account and as such was a "ghost number," which is why no one could find it. The accounts were merged on the phone, and I immediately got confirmation emails.
Thanks for the tip!