The new Capital One Perpetual Transition Card

[p-]

My luv button rejection letter from Capital One said my Platinum is not eligible for CLI because it is still in transition.  Ok, it used to be an Orchard card, but I have had the Cap1 card for a while, have received Cap1 statements, and am viewing it on the Cap1 website.  

So, what is transitional about it?  My Cap1 Cash card is nearly ten times the CL, when will this one be eligible for CLI?

Do I really have to go exec again?

[09Lexie]

IIRC, they indicated the transition will be complete in October. Not everyone has received their cards yet. The website just updated last month and from the threads about delayed reporting to CRAs- Cap 1 is still working out the bugs.

Edit: typo

[injustifiiable]

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@p- wrote:

My luv button rejection letter from Capital One said my Platinum is not eligible for CLI because it is still in transition.  Ok, it used to be an Orchard card, but I have had the Cap1 card for a while, have received Cap1 statements, and am viewing it on the Cap1 website.  

So, what is transitional about it?  My Cap1 Cash card is nearly ten times the CL, when will this one be eligible for CLI?

Do I really have to go exec again?

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EO is probably the best route right now. They're aware that the button is pretty useless, actually. It's going to be awhile.

[FinStar]

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@09Lexie wrote:
IIRC, they indicated the transition will be complete in October. Not everyone has received their cards yet. The website just updated last month and from the threads about delayed reporting to CRAs- Cap 1 is still working out the bugs.

Edit: typo

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+1

I'd say the best chances for using the online CLI method (once all other platforms are integrated) would be around 4Q13, or the earlier part of 2014.  In most cases, from what folks have reported, the EO channel has been flexible in refunding annual fees or adding a reward structure to the former HSBC/Orchard accounts.