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DI wrote:
I think the people who don't like AMEX or its customer service are the ones who either been late making payments, check returned, went over the limit, fees imposed and etc. The same people most likely call AMEX customer service every month.
AMEX probably never hear from many of its members.
Amex has always been of the highet level of service, positive problem solvers for me. I feel discover and amex are the two best. Unfortunately for the complainers, we usually only here one side of the story. They are tough
risk lenders and if they see potential problems on the horizon they don't hesitate to cut there losses and practice swift damage control. One of my friends is in the coveted 825-840 range and his limit was cut
from 25k to 9k because of inactivity and under utilization of his limit.......I'm sure if he started to really use it and need it they would instantly spring to meet his needs...they need to shore up there ratios and possibly give the16k to a couple other credit worthy people that need it and will use it.
@Anonymous wrote:Amex has always been of the highet level of service, positive problem solvers for me. I feel discover and amex are the two best. Unfortunately for the complainers, we usually only here one side of the story. They are tough
risk lenders and if they see potential problems on the horizon they don't hesitate to cut there losses and practice swift damage control. One of my friends is in the coveted 825-840 range and his limit was cut
from 25k to 9k because of inactivity and under utilization of his limit.......I'm sure if he started to really use it and need it they would instantly spring to meet his needs...they need to shore up there ratios and possibly give the16k to a couple other credit worthy people that need it and will use it.
Utilizing the credit limit is one reason I will not apply for one of their cards in the future.
I'm not quite sure what you mean???
WoW .................... I Thought Chase would have won this year LOL.......................