Reply
Blogger
HiLine
Posts: 3,166
Registered: ‎10-19-2012
0

Re: Took an Axe to the Snake (BOA)


jsickz32 wrote:
Its weird how experiences with banks vary by person :smileytongue:

Mostly because of the numbers you call I reckon :smileywink:

Valued Contributor
RyVision
Posts: 1,346
Registered: ‎04-15-2011
0

Re: Took an Axe to the Snake (BOA)


HiLine wrote:

jsickz32 wrote:
Its weird how experiences with banks vary by person :smileytongue:

Mostly because of the numbers you call I reckon :smileywink:


Over the last 2 years tried front line and BD numbers. (last 2 attempts BD numbers with a CA) Same result.  If I want to play games, I'll buy a WII.....    :smileyindifferent:

Blogger
HiLine
Posts: 3,166
Registered: ‎10-19-2012
0

Re: Took an Axe to the Snake (BOA)


RyVision wrote:

HiLine wrote:

jsickz32 wrote:
Its weird how experiences with banks vary by person :smileytongue:

Mostly because of the numbers you call I reckon :smileywink:


Over the last 2 years tried front line and BD numbers. (last 2 attempts BD numbers with a CA) Same result.  If I want to play games, I'll buy a WII.....    :smileyindifferent:


What BD number did you call? Merely gathering information here.

Contributor
jwduke
Posts: 117
Registered: ‎01-14-2012
0

Re: Took an Axe to the Snake (BOA)

BofA $uck$! I had a BofA Chrysler CC with them, they closed it because they couldn't take a payment out of my BofA checking account (Which I didn't have!). So I paid it off, and they keep trying to ding me a $1.50 in interest each month. I finally called them again and said "Enough is enough" Try and bill me again, and my attorney will be contacting you.



Starting Score: 675
Current Score: FICO- 772 (09/20/14)
Goal Score: 780+ All Three




Take the FICO Fitness Challenge

Valued Contributor
RyVision
Posts: 1,346
Registered: ‎04-15-2011
0

Re: Took an Axe to the Snake (BOA)


HiLine wrote:

RyVision wrote:

HiLine wrote:

jsickz32 wrote:
Its weird how experiences with banks vary by person :smileytongue:

Mostly because of the numbers you call I reckon :smileywink:


Over the last 2 years tried front line and BD numbers. (last 2 attempts BD numbers with a CA) Same result.  If I want to play games, I'll buy a WII.....    :smileyindifferent:


What BD number did you call? Merely gathering information here.


 

On the last contact for BD CA, I tried 2.  First was on the list here: BofA: 800-718-6072 (Credit analyst - for existing cardholders only)   Goes to their system but answers with "You have reached a non-working customer service number, goodbye"

 

Second call (minutes later):  BofA: 866-421-8153 (Credit analyst - existing cardholders).  Young woman named Jasmine I think.  When they couldn't work on the AF, and I wasn't about to risk another HP for a CLI I wouldn't get (tried that last year), I told her to close the account before the AF hit the next day.

 

I think getting rid of the BOA is a little like how a woman feels when she takes off her bra.     :smileylol:

Blogger
HiLine
Posts: 3,166
Registered: ‎10-19-2012
0

Re: Took an Axe to the Snake (BOA)


RyVision wrote:

HiLine wrote:

RyVision wrote:

HiLine wrote:

jsickz32 wrote:
Its weird how experiences with banks vary by person :smileytongue:

Mostly because of the numbers you call I reckon :smileywink:


Over the last 2 years tried front line and BD numbers. (last 2 attempts BD numbers with a CA) Same result.  If I want to play games, I'll buy a WII.....    :smileyindifferent:


What BD number did you call? Merely gathering information here.


 

On the last contact for BD CA, I tried 2.  First was on the list here: BofA: 800-718-6072 (Credit analyst - for existing cardholders only)   Goes to their system but answers with "You have reached a non-working customer service number, goodbye"

 

Second call (minutes later):  BofA: 866-421-8153 (Credit analyst - existing cardholders).  Young woman named Jasmine I think.  When they couldn't work on the AF, and I wasn't about to risk another HP for a CLI I wouldn't get (tried that last year), I told her to close the account before the AF hit the next day.

 

I think getting rid of the BOA is a little like how a woman feels when she takes off her bra.     :smileylol:


Let me guess, you're not going to put on another the next day? :mantongue:

Valued Contributor
RyVision
Posts: 1,346
Registered: ‎04-15-2011
0

Re: Took an Axe to the Snake (BOA)


HiLine wrote:



Let me guess, you're not going to put on another the next day? :mantongue:


 

LOL  Nope!   :smileylol:   (I've always heard women say it feels "liberating" so...   yup, sounds about right lol) 

 

They said I could apply for another product if I wanted to get one still with rewards,  still low interest but no AF, but I told them no, I wouldn't apply for another BOA product unless they changed their tactics all around and that I would advise others to avoid them as well.     I did tell Jasmine I wasn't blaming her, as she doesn't direct policy or control what's allowed by her screen, just the BOA and those much higher up than her.

Blogger
HiLine
Posts: 3,166
Registered: ‎10-19-2012
0

Re: Took an Axe to the Snake (BOA)


RyVision wrote:

HiLine wrote:



Let me guess, you're not going to put on another the next day? :mantongue:


 

LOL  Nope!   :smileylol:   (I've always heard women say it feels "liberating" so...   yup, sounds about right lol) 

 

They said I could apply for another product if I wanted to get one still with rewards,  still low interest but no AF, but I told them no, I wouldn't apply for another BOA product unless they changed their tactics all around and that I would advise others to avoid them as well.     I did tell Jasmine I wasn't blaming her, as she doesn't direct policy or control what's allowed by her screen, just the BOA and those much higher up than her.


Lol

 

I wouldn't assume that your Jasmine knew what she was talking about. Customer service experience is a crapshoot sometimes. I remember a thread on this board  where somebody called some (non-BofA) recon line more than 3 times to finally get approved - and it was an approval for a big limit, too. I've dealt enough with customer service of all sorts to know to call at least a second time if I don't get what I want from the first call. Over time, it's been a successful strategy. :smileyhappy:

Valued Contributor
RyVision
Posts: 1,346
Registered: ‎04-15-2011
0

Re: Took an Axe to the Snake (BOA)


HiLine wrote:

RyVision wrote:

HiLine wrote:



Let me guess, you're not going to put on another the next day? :mantongue:


 

LOL  Nope!   :smileylol:   (I've always heard women say it feels "liberating" so...   yup, sounds about right lol) 

 

They said I could apply for another product if I wanted to get one still with rewards,  still low interest but no AF, but I told them no, I wouldn't apply for another BOA product unless they changed their tactics all around and that I would advise others to avoid them as well.     I did tell Jasmine I wasn't blaming her, as she doesn't direct policy or control what's allowed by her screen, just the BOA and those much higher up than her.


Lol

 

I wouldn't assume that your Jasmine knew what she was talking about. Customer service experience is a crapshoot sometimes. I remember a thread on this board  where somebody called some (non-BofA) recon line more than 3 times to finally get approved - and it was an approval for a big limit, too. I've dealt enough with customer service of all sorts to know to call at least a second time if I don't get what I want from the first call. Over time, it's been a successful strategy. :smileyhappy:


I tried that strategy last year, after about 5 calls all I got was finally a HP and no CLI.   They had no problem PCing without even a SP.   Most of my calls were to BD numbers after the 3rd year having the card.   But even being unable to waive the AF, not worth keeping.   Tried different times of day too, a few days, and once a few weeks, apart.   Me and the snake just don't click.

New Contributor
in0wh3r3ul1v3
Posts: 55
Registered: ‎08-15-2011
0

Re: Took an Axe to the Snake (BOA)

I'm in this same boat! BofA was my first credit card w/ limit of 1500. They started charging me an AF in 2011. I called to contest but they wouldn't budge, but bumped my limit up a little to 2500. PCed to 3-2-1 Cash Rewards in 2012 hoping to ditch the fee, but no luck. Soon as I can, I'm closing them out and apping for Amex BCE.

Macy's Red Star Rewards - $1900 (1/2010)
AMEX Green - NPSL (8/2011)
Amazon Rewards Visa - $2400 (11/2011)
Lowe's/SYNCB - $700 (7/2014)

myFICO is the consumer division of FICO. Since its introduction 20 years ago, the FICO® Score has become a global standard for measuring credit risk in the banking, mortgage, credit card, auto and retail industries. 90 of the top 100 largest U.S. financial institutions use the FICO Score to make consumer credit decisions.

>> About myFICO
FICO Score - The Score that matters
Click to Verify - This site chose VeriSign SSL for secure e-commerce and confidential communications.
Fair Isaac Corporation is a BBB Accredited Financial Service in San Rafael, CA
FOLLOW US Social Media Facebook Twitter Pinterest Google+
}