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Update: I called Barclay's today, and spoke with a manager, who confirmed that my T&C indicates redemption at 1,000 points, not 2500, as listed in the Rewards section on my online account. She said that redemtion is now at 2,500 points for new accounts. I questioned as to why it still shows 1,000 as a bullet point on the application page. She was perplexed. I now have a case that is being escalated with the EO. I'm sure they will take the necessary action to fix my account.
BONUS! She then asked if there was anything else I needed help with. I asked if I could get my APR lowered. She checked for offers, and told me I was only eligible for a CLI. ONLY?! LOL! She asked if I wanted to proceed , and ensured me that it was a SP only. I got $1,000 increase. Not bad for opening the account just last month with a SL of $1500. I called a few weeks later, and spoke with a credit analyst who increased CL to $3000. As of today, I'm at $4,000. Funny thing is, I wasn't even looking for a CLI!
Hi all! When I applied for my Barclaycard Rewards MC, I read on their website that you can redeem starting at 1000 points= $10. However, when I go online into my account, the minimum starts at 2500 points= $25. This is pretty misleading if I'm not eligible for redemption at 1000 points. I checked all the different options, including gift cards, statement credit, or cash back. Am I doing something wrong? Thanks in advance!
@Imperfectfuture wrote:
Call barclay's and ask. The other cards (except travel cards, some) all start at 2500 pts ($25). Maybe your account is not set up right, or they change the terms and conditions.
Thank you. I have a feeling it's a Terms & Conditions issue.
I checked mine this am and it said redeem is at 2500 now
I was able to redeem $11 and $16 on my Rewards MC.
Just checked my Rewards MC account and it is still $10 (1,000 pts) cash back credits.
When I had Rewards (cancelled a few months ago), it was always $10 (1000 points). Maybe the T&C changed; I agree with the other poster to call Barclays and find out.
Update: I called Barclay's today, and spoke with a manager, who confirmed that my T&C indicates redemption at 1,000 points, not 2500, as listed in the Rewards section on my online account. She said that redemtion is now at 2,500 points for new accounts. I questioned as to why it still shows 1,000 as a bullet point on the application page. She was perplexed. I now have a case that is being escalated with the EO. I'm sure they will take the necessary action to fix my account.
BONUS! She then asked if there was anything else I needed help with. I asked if I could get my APR lowered. She checked for offers, and told me I was only eligible for a CLI. ONLY?! LOL! She asked if I wanted to proceed , and ensured me that it was a SP only. I got $1,000 increase. Not bad for opening the account just last month with a SL of $1500. I called a few weeks later, and spoke with a credit analyst who increased CL to $3000. As of today, I'm at $4,000. Funny thing is, I wasn't even looking for a CLI!