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UPDATE!! Barclaycard Rewards MC Points confusion. Please help!

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skorpyo3
Frequent Contributor

UPDATE!! Barclaycard Rewards MC Points confusion. Please help!

Update: I called Barclay's today, and spoke with a manager, who confirmed that my T&C indicates redemption at 1,000 points, not 2500, as listed in the Rewards section on my online account. She said that redemtion is now at 2,500 points for new accounts. I questioned as to why it still shows 1,000 as a bullet point on the application page. She was perplexed. I now have a case that is being escalated with the EO. I'm sure they will take the necessary action to fix my account. 

BONUS! She then asked if there was anything else I needed help with. I asked if I could get my APR lowered. She checked for offers, and told me I was only eligible for a CLI. ONLY?! LOL! She asked if I wanted to proceed , and ensured me that it was a SP only. I got $1,000 increase. Not bad for opening the account just last month with a SL of $1500. I called a few weeks later, and spoke with a credit analyst who increased CL to $3000. As of today, I'm at $4,000. Funny thing is, I wasn't even looking for a CLI! Smiley Very Happy

 

Hi all! When I applied for my Barclaycard Rewards MC, I read on their website that you can redeem starting at 1000 points= $10. However, when I go online into my account, the minimum starts at 2500 points= $25. This is pretty misleading if I'm not eligible for redemption at 1000 points. I checked all the different options, including gift cards, statement credit, or cash back. Am I doing something wrong? Thanks in advance! 

 

  • Cash back rewards are earned as points which can be redeemed for rewards such as cash back statement credits and gift cards starting at 1,000 points for $10
|EQ 698|TU 674|EX 665| BK discharged 11/2012

[Amex PRG No PSL] [Cap 1 QS Visa Sig $50,000] [Barclaycard CashForward WMC $25,000] [Patelco CU MC $20,000] [BofA Cash Rewards Visa Sig $15,000] [Amex BCE $13,000] [Discover It Cashback $13,500] [US Bank Cash + Visa Sig $10,000][US Bank Platinum Visa $8,400] [Penfed Power Cash Rewards Visa Sig $10,000] [USAA Cashback Rewards Plus Amex $15,000] [Citi AAdvantage WMC $5,000] [Macy's Amex $7,500] [JCP $6,500] [Amazon Prime $6,000] [Target $2,000]
Message 1 of 8
7 REPLIES 7
Imperfectfuture
Super Contributor

Re: Barclaycard Rewards MC Points confusion. Please help!

Call barclay's and ask. The other cards (except travel cards, some) all start at 2500 pts ($25). Maybe your account is not set up right, or they change the terms and conditions.
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Message 2 of 8
skorpyo3
Frequent Contributor

Re: Barclaycard Rewards MC Points confusion. Please help!


@Imperfectfuture wrote:
Call barclay's and ask. The other cards (except travel cards, some) all start at 2500 pts ($25). Maybe your account is not set up right, or they change the terms and conditions.

Thank you. I have a feeling it's a Terms & Conditions issue.

|EQ 698|TU 674|EX 665| BK discharged 11/2012

[Amex PRG No PSL] [Cap 1 QS Visa Sig $50,000] [Barclaycard CashForward WMC $25,000] [Patelco CU MC $20,000] [BofA Cash Rewards Visa Sig $15,000] [Amex BCE $13,000] [Discover It Cashback $13,500] [US Bank Cash + Visa Sig $10,000][US Bank Platinum Visa $8,400] [Penfed Power Cash Rewards Visa Sig $10,000] [USAA Cashback Rewards Plus Amex $15,000] [Citi AAdvantage WMC $5,000] [Macy's Amex $7,500] [JCP $6,500] [Amazon Prime $6,000] [Target $2,000]
Message 3 of 8
dobirdsmommy
Established Contributor

Re: Barclaycard Rewards MC Points confusion. Please help!

I checked mine this am and it said redeem is at 2500 now

building since 2011 Wallet:ME: Walmart 3k;Barclays Rewards 10k, Venture 18k; Slate 5k; Freedom 10k; overstock 4.8k, SGV2.5k; WEMC 20k 1.5 Rewards, Gamestop 1.2k, Fingerhut 3k; 2 NMAC Leases , VS 1.75k, BH 1.62k, Express 1.6k, Avenue 1.75k, JCrew 5k, HSN 1.47k, Torrid 1.55k, Roamans 1.4k, Jessica London 1.54k, kings direct 1.7k, Buckle 1.4k, WW 1.65k, ........ baddies:Fed Tax Lien
DH: 1750 capital one fh 2000, AU - VS, BH, HSN, WEMC, SPGV. Freedom, Slate, Venture, Barclays
Message 4 of 8
JSS3
Valued Contributor

Re: Barclaycard Rewards MC Points confusion. Please help!

I was able to redeem $11 and $16 on my Rewards MC.

 

redeemed.PNG

Message 5 of 8
MissMoni223
Senior Contributor

Re: Barclaycard Rewards MC Points confusion. Please help!

Just checked my Rewards MC account and it is still $10 (1,000 pts) cash back credits.

Gardening Until Further Notice
15 Credit Cards (12 Major Banks & 3 Store Cards)
Message 6 of 8
Callandra
Valued Contributor

Re: Barclaycard Rewards MC Points confusion. Please help!

When I had Rewards (cancelled a few months ago), it was always $10 (1000 points). Maybe the T&C changed; I agree with the other poster to call Barclays and find out. 

Quicksilver $10,000 | Better Balance Rewards $2000 | Sallie Mae $3500 | Freedom $3500

Last HP: 9/27/2015
Message 7 of 8
skorpyo3
Frequent Contributor

Re: Barclaycard Rewards MC Points confusion. Please help!

Update: I called Barclay's today, and spoke with a manager, who confirmed that my T&C indicates redemption at 1,000 points, not 2500, as listed in the Rewards section on my online account. She said that redemtion is now at 2,500 points for new accounts. I questioned as to why it still shows 1,000 as a bullet point on the application page. She was perplexed. I now have a case that is being escalated with the EO. I'm sure they will take the necessary action to fix my account. 

BONUS! She then asked if there was anything else I needed help with. I asked if I could get my APR lowered. She checked for offers, and told me I was only eligible for a CLI. ONLY?! LOL! She asked if I wanted to proceed , and ensured me that it was a SP only. I got $1,000 increase. Not bad for opening the account just last month with a SL of $1500. I called a few weeks later, and spoke with a credit analyst who increased CL to $3000. As of today, I'm at $4,000. Funny thing is, I wasn't even looking for a CLI! :smileyvery-happy:

|EQ 698|TU 674|EX 665| BK discharged 11/2012

[Amex PRG No PSL] [Cap 1 QS Visa Sig $50,000] [Barclaycard CashForward WMC $25,000] [Patelco CU MC $20,000] [BofA Cash Rewards Visa Sig $15,000] [Amex BCE $13,000] [Discover It Cashback $13,500] [US Bank Cash + Visa Sig $10,000][US Bank Platinum Visa $8,400] [Penfed Power Cash Rewards Visa Sig $10,000] [USAA Cashback Rewards Plus Amex $15,000] [Citi AAdvantage WMC $5,000] [Macy's Amex $7,500] [JCP $6,500] [Amazon Prime $6,000] [Target $2,000]
Message 8 of 8
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