US based customer service

asteroidblues86 · ‎11-21-2013

Any idea which cards have them?

TM82 · ‎11-21-2013

Chase CSP, United Mileage Plus Club.

Themanwhocan · ‎11-21-2013

Discover has US based customer service. Awesome sauce!

But you should probably avoid USA Prime Credit.

www.usaprimecredit.com

TU-8: 804 EX-8: 805 EQ-8: 788 EX-98: 767 EQ-04: 752
TU-9 Bankcard: 837 EQ-9: 823 EX-9 Bankcard: 837
Total $443,800

CreditScholar · ‎11-21-2013

All of the cards in my sig have US-based CSRs.

EX 798, EQ 789, TU 784
American Express Platinum (NPSL) || Bank of America Privileges with Travel Rewards Visa Signature - $23,200 CL
Barclays American Airlines Aviator Red World Elite Mastercard - $20,000 CL || Chase IHG Rewards World Mastercard - $25,000 CL
Chase Sapphire Preferred Visa Signature - $12,700 CL || Chase United MileagePlus Club World Elite MasterCard - $26,500 CL
Citibank Hilton Reserve Visa Signature - $20,000 CL || J.P. Morgan Ritz Carlton Visa Signature - $23,500 CL

k-s · ‎11-21-2013

+1 for Discover.

NICEST customer service ever. I honestly think that Discover must provide a great employee experience because their people are so happy and so willing to help.

AMEX is mostly overseas, but they do have some US based. Depends on the number you call.

enharu · ‎11-21-2013

Citi Prestige uses US based reps as well.

JPMorgan Palladium (100k), AmEx Platinum (NPSL), AmEx SPG (46k), AmEx BCP (42k), Chase Sapphire Preferred (47k), Citi Prestige (31k), Citi Thank You Preferred (27k), Citi Executive AAdvantage (25k), JPMorgan Ritz-Carlton (21k), Merrill+ (15k), US Bank Cash+ (22.5k), Wells Fargo (12k), Bloomingdale’s (12.4k), Chase Freedom (5k), Discover IT (5k).

rlx01 · ‎11-21-2013

AMEX BizPlat during US business hours. I prefer chat/SM anyway.

Themanwhocan · ‎11-30-2013

BarclaycardUS has customer care centers in Newark Delaware, and Wilton Maine. And will be opening a new center in Henderson Nevada.

TU-8: 804 EX-8: 805 EQ-8: 788 EX-98: 767 EQ-04: 752
TU-9 Bankcard: 837 EQ-9: 823 EX-9 Bankcard: 837
Total $443,800

samm90 · ‎11-30-2013

Another +1 for discover. Great service.

Wells Fargo has seemed to be us as well most of the time. Not as good as discover though

Discover Tu 730(2/14) DCU Eq 725(2/28)

Bouncing back from new accts and inqs. Hope to be back over 760 soon.

chwebb1 · ‎11-30-2013

Before I closed my card, I had US based CS on my Chase Freedom. Discover is definitely US Based. Barclaycard is as well. And I think I remember getting US based people when I call Citi. The only one where I don't is American Express, unfortunately.

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