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USAA Fraud Department Issue drove me back to Amex

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sccredit
Valued Contributor

Re: USAA Fraud Department Issue drove me back to Amex


@myjourney wrote:

@sccredit wrote:

@myjourney wrote:

@sccredit wrote:

@myjourney wrote:

@sccredit wrote:

Just the Green card for now.  


Might consider the business costco as well and if you just app'ed today use the same pull YMMV


I am actually on the phone with them now (have been for 35 minutes now) trying to get it but they are insisting on using a different pull for it.  I am now on my 3rd manager.  


Good luck fingers crossed 


42:00 and counting, not sure if this card is worth my time this morning.  


Its worth it hold on to that call Lol


Finally...approved, $4k limit

Message 11 of 19
sccredit
Valued Contributor

Re: USAA Fraud Department Issue drove me back to Amex


@sccredit wrote:

@myjourney wrote:

@sccredit wrote:

@myjourney wrote:

@sccredit wrote:

@myjourney wrote:

@sccredit wrote:

Just the Green card for now.  


Might consider the business costco as well and if you just app'ed today use the same pull YMMV


I am actually on the phone with them now (have been for 35 minutes now) trying to get it but they are insisting on using a different pull for it.  I am now on my 3rd manager.  


Good luck fingers crossed 


42:00 and counting, not sure if this card is worth my time this morning.  


Its worth it hold on to that call Lol


Finally...approved, $4k limit


Does anyone know if they do 3x CLI on Business cards?

Message 12 of 19
myjourney
Super Contributor

Re: USAA Fraud Department Issue drove me back to Amex


@sccredit wrote:

@myjourney wrote:

@sccredit wrote:

@myjourney wrote:

@sccredit wrote:

@myjourney wrote:

@sccredit wrote:

Just the Green card for now.  


Might consider the business costco as well and if you just app'ed today use the same pull YMMV


I am actually on the phone with them now (have been for 35 minutes now) trying to get it but they are insisting on using a different pull for it.  I am now on my 3rd manager.  


Good luck fingers crossed 


42:00 and counting, not sure if this card is worth my time this morning.  


Its worth it hold on to that call Lol


Finally...approved, $4k limit


Yay CONGRATS WTG that will make up for the SD card Lol

Congrats again

Before you app think...
Have you done your research of the CC?
Does it fit your spending?
Do you have a plan for the bonus w/o going into debt?
Can you afford the AF?
Do you know the cards benefits? Is it worth the HP?
Message 13 of 19
sccredit
Valued Contributor

Re: USAA Fraud Department Issue drove me back to Amex


@myjourney wrote:

@sccredit wrote:

@myjourney wrote:

@sccredit wrote:

@myjourney wrote:

@sccredit wrote:

@myjourney wrote:

@sccredit wrote:

Just the Green card for now.  


Might consider the business costco as well and if you just app'ed today use the same pull YMMV


I am actually on the phone with them now (have been for 35 minutes now) trying to get it but they are insisting on using a different pull for it.  I am now on my 3rd manager.  


Good luck fingers crossed 


42:00 and counting, not sure if this card is worth my time this morning.  


Its worth it hold on to that call Lol


Finally...approved, $4k limit


Yay CONGRATS WTG that will make up for the SD card Lol

Congrats again


The funny part is that is exactly what the USAA Amex limit is.  They could have matched Discover at $10k :-)  

Message 14 of 19
scenery_guy
Established Contributor

Re: USAA Fraud Department Issue drove me back to Amex

Yes, 3X CLI apply to all revolvers personal and business. 

Message 15 of 19
sccredit
Valued Contributor

Re: USAA Fraud Department Issue drove me back to Amex


@scenery_guy wrote:

Yes, 3X CLI apply to all revolvers personal and business. 


Good to know, thanks!

Message 16 of 19
KingAdrock
Established Contributor

Re: USAA Fraud Department Issue drove me back to Amex

Bad customer service from USAA? That's a bit surprising to hear.

Message 17 of 19
sccredit
Valued Contributor

Re: USAA Fraud Department Issue drove me back to Amex

The last time I was at Costco I was at the register for about 10 minutes with USAA on the phone and they were trying to fgiure out why my card with $0 balance wouldn't work for a $200 purchase.  Fraud department flagged it and I used my debit card to pay for it.  

 

This morning I got the call from their fraud department.  I can't say I have ever (before this) had bad service from USAA but I have never had great service either

Message 18 of 19
sccredit
Valued Contributor

Re: USAA Fraud Department Issue drove me back to Amex

Annnnddddd....now is DECLINED.  Phone rep can't tell me anything, says to see letter.

Message 19 of 19
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