@Anonymous wrote:
@I had the "Low Rate" card @ like 15.xx% and they would not lower it or give me a CLI. I applied for the same "Low Rate" card and got a CL that was almost 2x my original and the APR was 7.99. Seems the only way to do it is to apply for a new card. Same hit on inquiries but you take a bigger hit on the AAoA if you close the original card.
That is why I really do not understand why they make you apply for a new card to get better terms. Especially if it is the same product they should be able to do the same analysis and adjust your current product so you do not take an AAoA hit.....But then again, I guess they have no incentive to do so other than customer staisfaction....
+1
I agree completely with everything you said. In a strange 'twist', they are a bit like Capital One with the way they handle existing card holders (no APR reduction, etc.) but now that Capital One allows you to combine accounts USAA is actually a step behind. I believe there was a time a few years ago when USAA would allow you to reallocate credit lines between cards, but that was well before I got my account with them (if the previous reports are true).
I am generally hesitant to speculate, but I suspect at some point credit line reallocation/combining might be offered. Here's why... USAA is changing all their MasterCard accounts to visa (both credit and debit) so there are people who will end up with two identical products. The FAQ states that merging/combining isn't possible and that members who presently have one of each will simply have multiple Visa cards after the conversion, but at some point they might decide to allow accounts to be 'combined' to alleviate this, especially since other issuers (i.e. Capital One) are able to do it. Again, it's just a thought... I certainly have no information one way or another, but as you mention customer satisfaction is generally a big deal with them, so it would make sense.
