07-21-2012 04:01 PM
You see this public customer service?Thats why USAA rocks......21 years and zero issues with them or any of there products.
Sure, they posted on the forums, doesn't mean OPs issue was resolved or explained, they just make an appearance to look good.
07-21-2012 04:05 PM
07-21-2012 04:10 PM
I would assume that if respresentatives actually searched forums (which I assume they have at least SOMEONE doing this) they would be verified by myfico mods and whatnot, and if they don't do that, the major companies should put a rep on these forums, one for citi, one discover, one cap1, one amex, one chase, one boa, stuff like that. Would make things a lot easier imho.
07-21-2012 04:12 PM
myFICO is the consumer division of FICO. Since its introduction 20 years ago, the FICO® Score has become a global standard for measuring credit risk in the banking, mortgage, credit card, auto and retail industries. 90 of the top 100 largest U.S. financial institutions use the FICO Score to make consumer credit decisions.>> About myFICO