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Established Contributor
Posts: 558
Registered: ‎09-28-2011
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Re: USAA Sucks.... NFCU Rocks!

idk but i like NFCU better anyways the only perk to USAA is that u get online faster and there Website is a little better.

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Senior Contributor
Posts: 3,345
Registered: ‎05-05-2011
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Re: USAA Sucks.... NFCU Rocks!

Jonbuck06 wrote:

exactly the cards were only open 1 day.

Have you asked to speak w/a supervisor? Or calling their executive office? Someone here had posted because they were approved for a CC, which was supposed to only be avail for full members, and they were a ltd member. But they were logged into their acct and apped and were approved. They contacted executive offices and I believe they got some results.


Not sure if it would help, but at the very least they owe you an explanation.


EQ FICO 750 | TU FICO 761 (Walmart) | EX FAKO 767 | Goal: 800+

Edits, funky spacing and spelling due to my iPad not getting along with the forum editor!

Valued Contributor
Posts: 3,096
Registered: ‎01-26-2012
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Re: USAA Sucks.... NFCU Rocks!

Wow.  I really think it is worthwhile to look into this further.  I haven't heard of USAA acting so aribtrary.  Just wondering if something is showing up in your file that you aren't aware of.

Valued Contributor
Posts: 2,156
Registered: ‎08-13-2007
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Re: USAA Sucks.... NFCU Rocks!

I would call them and ask them why... They will tell you.


** Every Card has a Job, and Every Card does its Job **
Super Contributor
Posts: 6,677
Registered: ‎04-07-2008
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Re: USAA Sucks.... NFCU Rocks!

DonGonzalo wrote:

Jonbuck06 wrote:

Im in the Air Force.

Ah ok. I wonder why they did that. They have been really good to me. Sorry 

They have been pretty good to me too. Apart from the measley $4k CL that I have but great customer service.


WElcome AF brother

Senior Contributor
Posts: 3,491
Registered: ‎07-25-2008
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Re: USAA Sucks.... NFCU Rocks!

I've read about them cancelling the accounts of people with BKs. Digging through the agreement and see what their restrictions are might give a clue.

Starting Score: 675
Current Score: EX 753 FICO, EQ 737FICO, TU 738
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Regular Contributor
Posts: 246
Registered: ‎01-25-2008
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Re: USAA Sucks.... NFCU Rocks!

I closed all my accounts with USAA, and switched to NFCU! Something is going on at USAA. 

Frequent Contributor
Posts: 265
Registered: ‎05-28-2012
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Re: USAA Sucks.... NFCU Rocks!

This doesn't sound good, I just call joined USAA Smiley Frustrated


Current Score:652 EQ (Beacon 5.0), 647 EX, 647 EQ, 693 TU (USAA CMS), 684 TU (Walmart)
Goal Score:700 across the board

My Wallet: NFCU cashRewards Sig ($14k); Chase SW RR Sig ($6); USAA Cash Rewards MC ($2k); USAA Plat MC ($2k); USAA AMEX ($2k) GE/JC Penney ($4.4k); Chase Freedom ($1.5k); GE/Lowes ($1.8k); GE/Amazon ($1.7k); GE/Walmart ($5k); Cap 1 ($1k); Comenity/LB ($1K); Dillards AMEX ($2.1k)
Posts: 208
Registered: ‎05-28-2012
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Re: USAA Sucks.... NFCU Rocks!

Sorry this happened to the OP, but something about this sounds strange. Ive banked with them for 3 yrs, not 1 issue. Same goes for my gf, her parents(over 30 yrs). NFCU offers good products, but their customer service has much to be desired as a whole.

Credit Karma - 636 8-12-12 USAA
Credit Rebuilding Mode - Cap 1 Plat(500CL) SHOW MC(300CL)
Clean Up Mode - Goal - No New Apps till 6/2013
Valued Contributor
Posts: 1,772
Registered: ‎10-28-2011
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Re: USAA Sucks.... NFCU Rocks!

something is not right and you def cannot let this go. despite nfcu hooking you up you need to look into this further or are you not telling us the whole story. they softed you and they didnt see something they like. have you been on apps gone wild sprees lately? especially with you being active military (which thank you for your service) they dont just say hmmmmmmm lets just cancel jonny buck 06 account today and then tell you we did it cause we felt like it. someone somewhere has the answer for you and i wouldnt stop blowing up their phones until i had some closure why they did it

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