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05-31-2012 06:30 PM
I agree with rootypooty. I wouldn't stop until I had the answer. The same way if you were sent a traffic ticket in the mail, you wouldn't just pay it without knowing what it is that you allegedly did. Someone has the answer for you and if you go high enough up the chain asking, you'll learn what the "infraction" was.
06-01-2012 04:18 AM
Im a full member with USAA and have never had an experience like that. As everyone has stated I would keep calling to find out what the issue is. Congrats and the NFCU cards.
06-01-2012 05:00 AM - edited 06-01-2012 05:01 AM
I have been a full member with USAA since 1983. Had checking with them since their bank opened and have carried their Master Card (now World) since they offered it back in (I think) 1992.
Never an issue at all and their service has always been top notch to say the least.
OP - you really need to call them to find out why they took this action against you.
USAA rocks - plain and simple!
06-01-2012 06:08 AM
That is kinda weird I have been banking with USAA for a few years now and my parents have for a long time. My credit was SHOT when I joined them, I owed a couple of banks money and all and I have never had a problem with them
06-02-2012 03:08 AM
Op where are you with an update?!
06-02-2012 04:21 AM
I would have been on the phone until getting an answer that made sense. Could have been something like an error in ChecksSystems, similarly named person with BK, Fraud alert, etc...
06-06-2012 02:56 PM - last edited on 06-06-2012 02:57 PM by MarineVietVet
When an account is closed, a reason is always provided, whether it is via telephone call or by letter. We would like to help clear up any confusion over what occurred in this instance. Edited.
06-06-2012 02:58 PM
Wow. How do you like that for customer service?!
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