I agree with rootypooty. I wouldn't stop until I had the answer. The same way if you were sent a traffic ticket in the mail, you wouldn't just pay it without knowing what it is that you allegedly did. Someone has the answer for you and if you go high enough up the chain asking, you'll learn what the "infraction" was.
Haha traffic ticket!
Well I thought it was funny!
Im a full member with USAA and have never had an experience like that. As everyone has stated I would keep calling to find out what the issue is. Congrats and the NFCU cards.
I have been a full member with USAA since 1983. Had checking with them since their bank opened and have carried their Master Card (now World) since they offered it back in (I think) 1992.
Never an issue at all and their service has always been top notch to say the least.
OP - you really need to call them to find out why they took this action against you.
USAA rocks - plain and simple!
That is kinda weird I have been banking with USAA for a few years now and my parents have for a long time. My credit was SHOT when I joined them, I owed a couple of banks money and all and I have never had a problem with them
Op where are you with an update?!
I would have been on the phone until getting an answer that made sense. Could have been something like an error in ChecksSystems, similarly named person with BK, Fraud alert, etc...
When an account is closed, a reason is always provided, whether it is via telephone call or by letter. We would like to help clear up any confusion over what occurred in this instance. Edited.
Wow. How do you like that for customer service?!