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Unhappy surprise from Chase Visa

New Visitor

Unhappy surprise from Chase Visa

I've been happy with Chase Visa up until now. Have never had a late payment and thought I had a "fixed" rate of 7.99% until I just noticed today that they decided to increase it to 17.49% without even telling me. They even have the gall to send me a note reminding me to do online automatic payments which I do. I called them and they mentioned that they regularly check credit reports every 90 days and even though my score is 766 (ran it today), apparently that isn't good enough. I've got some high balances but I have never been late and have solid credit. Young family (just had my first child on Saturday) and trying to make ends meet.

Anyone had a similar experience and have any idea how I can get my good rating back?

Thanks!!
Message 1 of 12
11 REPLIES
Regular Contributor

Re: Unhappy surprise from Chase Visa

They don't see high balances as good credit, they see it as a risk.
For age and want, save while you may; no morning sun lasts a whole day.
--Benjamin Franklin
Message 2 of 12
Established Contributor

Re: Unhappy surprise from Chase Visa

Congratulations capt on your new baby.Smiley Happy.too bad they dont consider how well you pay just crazy to me....
TU 662 EQ 644
EX 643
Message 3 of 12
New Member

Re: Unhappy surprise from Chase Visa

They got you too huh? I've had Chase for several years and had the 7.99% for a long time. Then out of no where, my interest rate jumped to 19.99%. I was like WHAT! No late payments, always paid well over my min payment. Called them up to find out they checked my credit and saw I had over $15K in revolving debt (on my WAMU card fixed @ 4%). However, my FICO score is sitting around 750-760.  Chase is a joke! My chase card has a current CL of $29,000 with an interest rate of 20%. Do they really think I'm going to use my card...Yeah right. That card just sits in the drawer at home.
 
BTW: I've called 2x to have them lower my rate and they won't do it. I'm so tempted to cancel them but don't want to lose that high CL and ruin my overall utilization.
Message 4 of 12
Senior Contributor

Re: Unhappy surprise from Chase Visa

They jacked my rates up really high too. I received a letter about it. I think they did it to every card holder.
If we never set higher goals we would never get as far.
sol, credit 101, acr, abbreviations, calc
Message 5 of 12
Senior Contributor

Re: Unhappy surprise from Chase Visa

Congrats on the new baby. This is why you need a backup or two. I just got mine a couple months ago and if they rate jack me I'll close the card. At 5K I don't need it for utilization. You might try PFB or try calling a higher up rep but good luck widdat. At least I'd sockdrawer their behinds.
Message 6 of 12
New Visitor

Re: Unhappy surprise from Chase Visa

They hit me too....12.74% up to 29.99%. No negs, lates, etc. on my credit report. When I called to inquiry why, I was told it was because I recently filed for bankrupcy and Chase was trying to recoup what I owed. I denied the accusation simply because it wasn't true. I also cited the new bankrupcy laws, credit counseling requirements, etc. Nothing of such appeared/appears in my credit history. At that point the CSR started reaching for a justified answer..."You must have recently experienced a financial hardship?" NO! "You're probably going to experience a hardship soon or you're thinking about bankrupcy?" NO!!! Since then I have called at least once a month to reduced my rate, but they refuse.
Message 7 of 12
Established Contributor

Re: Unhappy surprise from Chase Visa

So....if they think you are experiencing hard times, they jack up your rate to make things harder for you?  That is so crazy. Talk about kicking a person when they are down...wow...Smiley Mad
Message 8 of 12
Frequent Contributor

Re: Unhappy surprise from Chase Visa

Congratulations to the new addition to your family. What a gift and a true blessing.

Try to get your CC balances below 35%. The ideal range is 1-9%. That should help out a quite a bit. You are already doing well with your existing score. That is excellent.


Welcome to the forums.

Cecilia
Message 9 of 12
Senior Contributor

Re: Unhappy surprise from Chase Visa



dryver515 wrote:
They hit me too....12.74% up to 29.99%. No negs, lates, etc. on my credit report. When I called to inquiry why, I was told it was because I recently filed for bankrupcy and Chase was trying to recoup what I owed. I denied the accusation simply because it wasn't true. I also cited the new bankrupcy laws, credit counseling requirements, etc. Nothing of such appeared/appears in my credit history. At that point the CSR started reaching for a justified answer..."You must have recently experienced a financial hardship?" NO! "You're probably going to experience a hardship soon or you're thinking about bankrupcy?" NO!!! Since then I have called at least once a month to reduced my rate, but they refuse.


Who was that guy? Karnak? Oh man. Put the card in the litter box.
Message 10 of 12