Got a phone call yesterday to call into the fraud dept to verify some trasnactions on my account. I called in and the automated system transfered me to a rep after I hit the 3 for not recognizing the trasnaction.
Rep gets on the line...tells me this is her first Fraud issue on the Marvel card, asked me which design...blah blah...she then states that there have been numerous transactions that had posted to my account and wanted to verify. ALL WERE APPROVED FROM INDIA!! either online or phone. What happened Sync???? My biggest transaction was $35ish dollars until now. So me spending thousands over the phone half way around the world is gonna make so much sense? I don't even know what to say. First time ever with fraud and it seems like I was hit hard. Last statement was $501.xx now my balance is over $16,000...all of which was fraud as I didn't use the card after the statement cut.
New card number coming and so affidavit things. I am gonna make sure I cross my T's and dot my I's on this one.
UPDATE:
Transactions are now visible....here they are
They sure did have fun!
7/5 **UPDATE** - Called today as I have yet to receive my affidavit. Fraud dept said that a claim was never started and that the card was only reported lost. Rep said she wasn't sure what happened and that she would place a credit on my account for the balance and get the paperwork sent out today. Funny that she knew I was disputing all the transactions but it never made it to the department. Should I have got a credit originally until the investigation was complete?
@Anonymous wrote:Got a phone call yesterday to call into the fraud dept to verify some trasnactions on my account. I called in and the automated system transfered me to a rep after I hit the 3 for not recognizing the trasnaction.
Rep gets on the line...tells me this is her first Fraud issue on the Marvel card, asked me which design...blah blah...she then states that there have been numerous transactions that had posted to my account and wanted to verify. ALL WERE APPROVED FROM INDIA!! either online or phone. What happened Sync???? My biggest transaction was $35ish dollars until now. So me spending thousands over the phone half way around the world is gonna make so much sense? I don't even know what to say. First time ever with fraud and it seems like I was hit hard. Last statement was $501.xx now my balance is over $16,000...all of which was fraud as I didn't use the card after the statement cut.
New card number coming and so affidavit things. I am gonna make sure I cross my T's and dot my I's on this one.
Wow. I have had Germany on my business card and England on my personal card before. Sorry this happened. I think you can set up alerts on the Marvel site to notify you if transactions over a certain amount post to your account. I set mine for $100. I am not swearing it's Marvel but most of my cards have that feature. You might look for it when you are in your account area.
@Anonymous wrote:
I guess you can't rely on all superheroes to prevent danger... Lol
Just Capt America in my case. 
@Anonymous wrote:
@Anonymous wrote:Got a phone call yesterday to call into the fraud dept to verify some trasnactions on my account. I called in and the automated system transfered me to a rep after I hit the 3 for not recognizing the trasnaction.
Rep gets on the line...tells me this is her first Fraud issue on the Marvel card, asked me which design...blah blah...she then states that there have been numerous transactions that had posted to my account and wanted to verify. ALL WERE APPROVED FROM INDIA!! either online or phone. What happened Sync???? My biggest transaction was $35ish dollars until now. So me spending thousands over the phone half way around the world is gonna make so much sense? I don't even know what to say. First time ever with fraud and it seems like I was hit hard. Last statement was $501.xx now my balance is over $16,000...all of which was fraud as I didn't use the card after the statement cut.
New card number coming and so affidavit things. I am gonna make sure I cross my T's and dot my I's on this one.
Wow. I have had Germany on my business card and England on my personal card before. Sorry this happened. I think you can set up alerts on the Marvel site to notify you if transactions over a certain amount post to your account. I set mine for $100. I am not swearing it's Marvel but most of my cards have that feature. You might look for it when you are in your account area.
Had I had those both checked, I would have been alerted. Going through all my accounts now. Thanks for the tip!